Kelly Lee - Sr. Mortgage Loan Officer, NMLS 553467 Dutchmans Ln, Louisville

Kelly Lee - Sr. Mortgage Loan Officer, NMLS 553467 Reviews

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  Lex Wafford
  5

  Highly Recommended! Both Caitlin and Kelly have done a wonderful job for us and made the process painless. Communication was great and we were given updates every step along the way. The process from getting our offer accepted and being cleared to close only took eleven days! Kelly also reached out quickly to us when she heard rates were going up to lock us in at a lower rate. We couldn't have asked for better service!

  Response from the owner

  Thank you for those kind words!!

• J

  Justin Bilyeu
  5

  I worked with Kelly and Caitlin through a cash out refinance. Both communicated very well and in a timely fashion. They answered all of my questions and were pleasant to work with. Kelly helped with my very first loan and I went back to her because my experience was so positive. Would recommend CB&T for any loan needs!

  Response from the owner

  Thank you Justin for the repeat opportunity to work with you!!

• B

  Brittney Grubbs
  5

  This is the first time I’ve worked with this company on a closing. They were great! I was always kept up-to-date with the process and they were able to close my clients deal super quick! I would highly recommend this company for any of your home buying needs. Very prompt, friendly, professional, and overall a wonderful experience.

  Response from the owner

  Thank you Brittney. We are so happy that we met your expectations. You were also very prompt with your responses which always makes the process stay on track!

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  Rebecca Fisher
  5

  As a Realtor I interact with many lenders and mortgage brokers. Kelly and her team delivered quality service during my buyers transaction. She kept us informed of every step of the loan process and was readily available when I needed to speak with her. The loan was given a clear to close in less than 30 days! Thanks Kelly!

  Response from the owner

  Thank you for your kind words. Our job is also made easy when all parties are quick in their responses too. Teamwork! Thank you for your help as well.

• R

  Russell Aldridge
  5

  Kelly and her team, including the Mortgage Assistant Caitlin, provided a great experience to my wife and I. They kept us in the loop of all options related to our mortgage processing, laid out all our options, and were friendly and professional in their demeanor and approach.

  Response from the owner

  Thank you Russell. It was a pleasure working with your refinance and helping you obtain your financial goals.

• B

  Bethany Smith
  5

  Kelly and Caitlin are knowledgeable, communicative, and professional--a dream team! We have worked with Kelly twice and she has always gone above and beyond to make sure all of our many questions were fully answered and we had all the information we needed to make decisions.

  Response from the owner

  Thank you for the repeat opportunity! We enjoyed working with you all!!

• m

  matt fogarty
  5

  Kelly and Caitlin are very professional and easy to work. Kelly has helped us capitalized on lower rates on a number of occasions and I have worked with her on several purchase and refinancing loans. I highly recommended this team!

  Response from the owner

  Very thankful to have you as clients! Thank your for your kind words and your loyalty.

• e

  erika o'daniel
  5

  I highly recommend Kelly Lee at Commonwealth Bank & Trust Mortgage! She has made the entire loan process easy and seamless. She is knowledgeable, responsive, detail-oriented, and pleasant, and she always explains things clearly. She has gone above and beyond in every way!

  Response from the owner

  Thank you Erika. It was such a pleasure working with you.

• h

  haleyratterman
  5

  Kelly and Caitlin were phenomenal! They were extremely prompt with communication, answered any questions I had quickly with detailed and knowledgable responses, and made the process of purchasing a home so much more enjoyable! I would definitely recommend this team to anyone. Thank you Kelly and Caitlin!!!

  Response from the owner

  Thank you Haley. We are so excited that you were able to buy your first home! Thank you for the opportunity to help!

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  Leigh Ann Holsenback
  5

  From a Realtor’s perspective, this has been the best experience working with a bank to close on a home. This bank was in constant contact about each step prior to you having to ask. Everyone was friendly and answered back promptly when contacted. I really wish all lenders were like this.

  Response from the owner

  Thank you for those kind words. We enjoy working with out of state buyers and having an agent who stays involved in helping the process go smoothly. Thank you for your help too.