Kellogg Community Credit Union B Dr, Battle Creek

Kellogg Community Credit Union Reviews

• J

  Jessika Schultz
  1

  I have a home equity loan through them, big mistake. They added life insurance and some other type of insurance to my loan without telling me so I get charged an additional almost 50.00 a month. Now I call the branch yesterday ask some questions, they say oh I’ll talk to the loan manager and give you a call back. Haven’t received a call. But this isn’t the only issue I’ve had with this loan. My original loan advisor lied about skip a pay also. I wish I would have never taken this loan.

• E

  E K
  1

  Easily one of the worst experiences I’ve had with a lender. I’ve had a car loan with them since 2018. The online account experience is an absolute joke. It’s something you expect from 2003. I haven’t been able to log in to it since 2019 and when I call and try to get into my own account they say I have to drive an hour to their branch to verify it’s me. I’ll never do business with them again.

• F

  Functional Therapy
  5

  The bank doesn't open until 9am but today my wife and I had an appointment elsewhere at 9am and needed the funds out of our account. We called the bank at 845am and the teller blessed us with the funds we needed before the bank opened by having us go through the drive through. We were super impressed because most banks wouldnt have even answered the phone let along assist you outside of normal business hours. Yet another reason I have been a member for the past 30 years! Thanks KelloggCCU

  Response from the owner

  Thanks Functional! We appreciate you taking the time to share your experience, and we're thrilled that our B Drive team was able to help you! Thank you for your membership with Kellogg Community Credit Union. We look forward to further opportunities to serve you!

• K

  Kenneth Richardson
  4

  I love banking here. Longterm employee Vicky is faboulous. She is very thorough, kind and patient. I love great customer service and love to recognize people that offer it. Thanks Vicky and Kellogg for all you do.

• p

  paul kelley
  5

  Really great people and I am so happy with all they have helped us accomplish.

  Response from the owner

  Thanks paul! We appreciate your feedback and are thrilled to hear that you are happy with the service you receive as a member of Kellogg Community Credit Union. We appreciate your membership and look forward to further opportunities to serve you!

• L

  Leta Morris
  5

  Staff is always friendly and helpful!

  Response from the owner

  Thank you for the 5-Star review, Leta! We appreciate you taking the time to let us know how we are doing and appreciate your membership with Kellogg Community Credit Union.

• J

  Jaco Broom
  5

  Tellers are always helpful and friendly