Keesler Federal Credit Union Beau Chene Branch La, Mandeville

Keesler Federal Credit Union Beau Chene Branch Reviews

• D

  Dimitrios Chelmis
  1

  You know I used to love this bank....they were polite, good to work with and seemed fair. The ladies at the front desk in the Mandeville location are great, but I have to rate one star. I called to get info on a loan for a boat. The lady took my information and said she’d call me right back within an hour. I waited longer. I did get a call but she left instructions for me to call back. I called back....3 times and left messages. Wouldn’t you know it, no response. The next day....today, no call. I called them, of course no answer. Left another message for the lady to call me back.....no call. So this is the way business is done now huh..... Ding my credit to check it, take my info and not call me back. Update....I called again, I got in touch with the lady I was working with and next thing I know, I was hung up on......no call back!!!!! So, terrible service from loan officer.....Selena. Guess I’ll wait and see what happens..

• J

  Jonathan Ardoin
  1

  Amist the Clovid outbreak I wanted to skip a payment due to being laid off as I am in the bar industry, these people want you to do a full application and credit check just to skip a 600 dollar payment one month. I'm disgusted and will do no furthur business with thiscompany.

  Response from the owner

  Hi, Jonathon. We are so sorry for any inconvenience this called, but this is our standard operating procedure for skipped payments. We are working on additional ways to ease the burden for our members during these uncertain times, so we encourage you to reach out and see what else we can do for you.

• J

  Justin Kerwin
  5

  Love being a member of Keesler. The people at this Mandeville location are awesome. They always go above and beyond for me. I appreciate all that they do!

  Response from the owner

  Thanks for the great review! We think you're 5-star, too!

• S

  Stephen Richard
  1

  This company is the worst financial institution I have ever dealt with. You've been warned.

  Response from the owner

  We're so sorry to hear you didn't have a 5-star experience. We would love to hear more about your experience, would you please send more details to [email protected] so that we can attempt to rectify the situation?