Keesler Federal Credit Union Auto Mall Branch Auto Mall Pkwy, Diberville

Keesler Federal Credit Union Auto Mall Branch Reviews

• A

  Apryl Boykin
  1

  Wish I could give zero stars, because this is a bank and you would think the employees in drive thru would know or learn how to handle money. This location has the most rude and untrained drive thru receptionists. Would not recommend this location. Every time I go there with a check they never give me back the correct cash formation I ask for, or they don't give me all my money (missing a $100 one time) or they deposit my check as the wrong lesser amount. This is literally the 3rd week in a row I've had some sort of new problem. Please go to a different location, this one is horrible.

• H

  Hello Hello
  1

  I had the unpleasure of speaking with a lady today about opening an acct...she was very rude unhelpful at the automall Parkway way branch..i, would not recommend this place.

  Response from the owner

  Hello Hello, we apologize for your experience, but thank you for notifying us. We would love to learn more about what happened and would appreciate it if you could contact us at [email protected] with your feedback.

• A

  Aaron Dominguez
  1

  They made me wait in my truck and said they would call me to speak with a Checking account representative. Over an hour and no one called me, I watched, as each credit union associate left. You are not important here. Go to a credit union elsewhere.

  Response from the owner

  Aaron, we strive to offer the best member service possible and we are extremely sorry this happened. Please give us a call at 1-888-533-7537 and we would love to help correct this.

• L

  LYNDA Bush
  5

  Wonderful staff always professional polite and kind! Wait is usually fairly short. I love doing business here!

  Response from the owner

  Thanks for the review, we think you're 5-star, too!

• D

  DJ AD
  3

  If you are in a hurry this is the last place you want to go. Almost always have one ATM broken and the teller lines are always long and so slow...

  Response from the owner

  Thanks for the feedback, Alex. We've passed your review along to the branch manager so that we can improve make sure your next visit is AWESOME!

• M

  Mich S
  2

  Worst service ever, branch manager connie was rude, Connie made make a donation in order for me to open a savings account. Two hours of wasted time. I will close the account asap from another branch

• T

  Trent Eason
  1

  Horrible customer service! I wouldn’t recommend this location to my worse enemy!!!

  Response from the owner

  Trent, we apologize for your experience at this branch and would love to know how we can improve. Please contact us at [email protected] with your feedback.

• S

  Sonny Barker
  5

  Good bank, been a member for over 30 years.

  Response from the owner

  Thanks for being a member, we appreciate you!

• P

  Paul Unger II
  3

  Ok guest service, good location and knowledgeable staff.

• M

  Mich S
  2

  Worst service ever, branch manager connie was rude, Connie made make a donation in order for me to open a savings account. Two hours of wasted time. I will close the account asap from another branch