Jolene Moore - Main Street Home Loans Fair Ridge Dr, Fairfax

Jolene Moore - Main Street Home Loans Reviews

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  Beth Marso
  5

  Jolene and her team take a stressful, complicated process and make it So Easy! From start to finish, every step was simpler than I expected it to be, and Jolene was great about explaining my options so they weren't confusing. I'm so glad I used them for buying my house, and cannot recommend highly enough!

  Response from the owner

  Beth, thank you for working with us! We hope you enjoy the new home and Happy Holidays!

• J

  J Alsup
  5

  Where to start. Jolene and her team are professional, timely, exceptional individuals who are rockstars through and through. From Kourtney who will kindly answer your 2,001 questions, to Jolene who will take time out of her schedule on a weekend on the way to the beach to get you what you need, these folks make the cumbersome and daunting process of buying a home easy. There rates are some of the best on the market and will work with you to find the right fit for you. Do yourself a favor and stop looking; be smart and work with Jolene and her amazing team. You'll be happy you did. We are.

  Response from the owner

  John, Thank you for working with us and for taking the time to write us a 5 star review! It was our pleasure assisting you and your family. We are so happy for you! Please don't hesitate to reach out if there's anything you ever need!

• J

  Jake Mangan
  5

  Jolene and her team did a fantastic job helping us with our recent home purchase. She was a strong advocate for us when we needed it, and she walked us through every decision. She and her team were always available to answer our questions, and always responded to our questions quickly. We could not have had a better experience, and would recommend her, and her team, to anyone looking to purchase a home.

• T

  Tasha
  5

  I'm so glad we chose to work with Jolene and her team. They came highly recommended by a friend. From the beginning they stood out because of their customer service. Every call they picked up or returned the call or email shortly. Whenever we asked they ran and re-ran numbers on potential offers to get the numbers within our preferred range. I would recommend them to anyone buying a home. This was our first home and they made the process as smooth as possible.

  Response from the owner

  Hi Tasha! We really appreciate your review. Thanks for taking the time to give us 5 stars. We are so pleased that you're happy with the experience you had. We appreciate the opportunity to assist you! If you ever need anything, please don't hesitate to let us know!

• A

  Alex S
  5

  Was referred to Jolene Moore through our realtor in Virginia. Extremely happy with the quality of service I received from Jolene and her team. They were professional in all aspects of the mortgage application, quickly responding to all questions and ensuring transparency of every part of the process. I would highly recommend Jolene and will likely use her services again when necessary.

• K

  Kimball Brown
  5

  Jolene and her team were excellent to work with. They offered the best rate right off the bat (no haggling), and they worked very quickly. Their reputation for customer service is well earned. Thank you for a smooth and clear process.

  Response from the owner

  thanks so much Kimball! Enjoy your new home! It was our pleasure!

• J

  Jeff Miers
  5

  Jolene has helped us on several occasions where our family decided to refinance. She is quick to respond and always treats us as if we were her only client. She drops everything to get us taken care of. I will continue using Jolene for all future mortgage transactions because, frankly, when you have the best already in your corner, why go anywhere else.

• A

  Andrew Rose
  5

  Jolene Moore and her team were fantastic and if I could give more stars I would. I would highly recommend Jolene and her team to anyone out there - they were the most competitive, they were efficient, diligent and communicated every step along the way. Couldn't have asked for a better experience.

  Response from the owner

  Andrew, Thank you so much for the awesome review! You were such a pleasure to work with and we truly appreciate you entrusting us with your purchase. Please don't hesitate to reach out if there's anything you need!

• R

  Ramanan Ramadoss
  5

  Jolene has helped us with our refinancing couple of times. She is a knowledgeable, trustworthy and reliable person. She got us good mortgage rates. You can count on her and her team to get your financing done.

  Response from the owner

  Thank you for the wonderful review! It is always such a pleasure to assist you. Thank you for entrusting my team and I with your home financing!

• A

  Anthony Arevalo
  5

  Jolene and her team were amazing. I came to her with a time limit due to some unforeseen circumstances and she still completed everything on time for me. Her team was super responsive and dedicated through everything, all the questions, the time limit, even the holidays. You literally couldn’t ask for a better team.

  Response from the owner

  Thank you for the 5 star review Anthony! It was our pleasure. Please don't hesitate to reach out if there's anything you ever need!