Jefferson Financial Federal Credit Union S Range Ave, Denham Springs

Jefferson Financial Federal Credit Union Reviews

• K

  Kareena Howard
  4

  Did not have the support in house for businesses BUT they were very pleasant and helpful with getting me in touch with people from the business dept ( located else where )

• C

  Charles Steed
  1

  People very rude and unprofessional. To tell a customer they will not take your cash if you do not give social security number is absurd. Not the kind of service I’ve gotten during banking. No common sense whatsoever. Just trying to help a friend out who was out of town and needed money. What kind of world is this??

  Response from the owner

  Charles, We are sorry that this policy caught you off guard but this is something that is mandated by the US Government which Financial Institutions must enforce. Below is an explanation of the policy. This is a requirement from FinCEN. The Financial Crimes Enforcement Network (FinCEN) is a bureau of the United States Department of the Treasury that collects and analyzes information about financial transactions in order to combat domestic and international money laundering, terrorist financing, and other financial crimes. The reason we have to complete this on all transactions is because we do not know if additional transactions will be made later that day that could exceed the $10,000.01 threshold and we need to identify all parties involved, if applicable.

• A

  Amelina Taylor
  5

  Wonderful set up! I can come in and take care of everything before I go up to the counter! The staff is always very helpful and have a full understanding of what they are doing. I never spend more time than needed here like at other banks!

• Z

  Zachary Carroll
  1

  Staff was rude when I went to make a deposit.

  Response from the owner

  Good morning Zachary, I am sorry that your most recent experience at one of our JFFCU branches did not live up to your expectations. We do strive to excel in customer service for all of our members. I hope your next experience will be better.

• B

  Becca Jeansonne
  1

  I hate this bank. My card is constantly being stolen and random charges are being applied causing my account to be overdrawn. I would not recommend banking with Jefferson financial credit union!!

• S

  Stephanie Donaldson
  3

  The lady in the office on your left right when you enter can be rude, like she is better than others. Other than that it's a friendly place to bank.

• M

  Maggie Kimble
  5

  Friendly and helpful staff. Competitive with other FCUs in the area. Service is always above average.

• w

  whitney Choat
  5

  Jefferson financial is great! Amazing customer service and a great work environment!

  Response from the owner

  Thanks for your review, Whitney! We're so happy to hear of your positive experience.

• K

  Karen Alphonso
  5

  The professionalism at this location is superb. Always a pleasure to be there.

• B

  Brandy Patterson
  5

  They are always helpful and patient with me.