Jack’s Super Pawn& Jewelry Co W Fairfield Dr, Pensacola

Jack’s Super Pawn& Jewelry Co Reviews

• M

  Mrs. pesos _xoxo
  5

  Customer service was AMAZING! This was the pawn sho that I got my very 1st peice of jewelry. I remember it like yesterday my mom brought my a diamond blue ring with hearts on each side and I loved it sooo much I never took it off. Of course eventually it grow too small and I had to get it cut off. Very very good quality jewelry and great customer service.

• M

  Mark Moore
  5

  The best experience I ever had at a Pawn Shop. People were friendly and courteous. Got a great deal on a tablet. They have a nice shop with a lot of inventory. I plan on doing business with them in the future.

  Response from the owner

  Thank you for your kind review, we try to serve everyone as we do our own family, that’s why we stayed in business 38 years,please come back and see us we be glad to see you.Jack.K

• T

  Taryn Johnson
  5

  Great first time pawning experience! They were super friendly and treated me above and beyond with exceptional customer service. I reccomend coming here for wedding rings they have beautiful diamonds in general.

  Response from the owner

  Thank you ,any time it was a Pleasure to meet you:)

• L

  Laura Beau-Minou
  1

  There should be an option for zero stars...I was so disappointed after reading such great reviews. This place is filthy & the customer service was horrible. Walking in I can't believe this is a place that is a legit business, everything is so dirty & in disrepair. After standing around waiting for a while a foreign man behind the counter called me over to look at my jewelry. Instead of just kindly telling me he wasn't interested he was incredibly rude & insulting which was shocking to me. Fine you don't want to buy my stuff that's perfectly fine but don't be rude. I most certainly will never go back to this disgusting shop.

  Response from the owner

  It's funny how the business wasn't even open the day you claimed to have came in. You must be our competition. Nice try though.

• C

  Chellie Palmer
  1

  Well as thing turned out my experience was very wrong with my fiancee and his ring he left with Jack and was told 2 to 3 day's and the ring would be finished. Well as of today I had to go retrieve the ring and not one single thing had been done. Jack only wanted to call my cell phone at 9 at night and flurt with me. I am very dissatisfied with the way he handles buisness. I was supposed to get a couch and loveseat but that has never been delivered which Jack promised it would be . Not true still nothing, My fiancee is a disabled Veteran and I am disabled myself all we were looking for was to be treated fair. My fiancee spent some cash in that place on gold . I just can't believe that someone would handle their buisness that way.. Thank you Chellie Palmer

  Response from the owner

  Repairs take up to 3-5 business days.. you called us in those 3-5 days and told me you wanted to forget the repair and just come pick it up..your husband already deleted his lying neg review saying he picked it up 7 days later and nothing has been done .. I don’t know why you guys are super nice and thank you this, thank you that in person and then go home and make a bunch of stuff up on my review..I really have no idea why you guys are so upset. 3-5 business days.. next time check a calendar and find out what day it is before you get mad at a local business ! You and your husband both need to grow up !

• R

  Robert Buckley
  4

  Jack's Super Pawn is a great local business. I personally have not completed a transaction there but I just got a handgun on layaway and Jack was a great guy to talk too. He was very reasonable in these hard times and will work with you on just about anything. The only real knock on the pawn shop as a whole was its selection. It's a tad small compared to, say, specialty pawn or other similar size pawn shop. This is not to say that what they have is crap, by no means is that true. What I was able to see and hold, seemed good quality, good condition stuff. If there is such a thing as an honest Pawnbroker, Jack is it

• s

  stephen enfinger
  5

  Best pawn shop in Pensacola hands down. Friendly staff and very helpful. They may not always have what you're looking for but they may know someone who has it. They will also go the extra mile to help you get what you need to get by until payday like I needed.

• s

  sh al
  5

  Aaron assisted me today.I have to say he was very straight forward and willing to help. If you need a reasonable and understanding pawn shop with out a doubt, stop at Jacks super pawn. Pawn shops don't make it 30 years but Jacks super pawn has, that is something in itself.

• E

  Eric Harrell
  5

  Very nice and courteous people good place.

  Response from the owner

  Thank you Eric hope to see you soon . Have a nice 4th

• J

  Jay Lambardi
  5

  I did get the best price in Pensacola from these guys. I went to capital pawn other other Pawn shops and they made me feel like crap. and hardly offered anything for my jewelry. I would hardly recommend Jack Pawn shop.