Independent Financial Katy Fwy, Houston

Independent Financial Reviews

• j

  jackie hamilton
  1

  I work in the same building as Independent Bank. My employer is a long time client of bank. I had purchased work supplies and was reimbursed by my job in the form of a check. I went downstairs into the bank to cash it (as I have 3 other times) and was charged $5.00 to cash the check as I am not a client of their bank. I guess it doesn't matter that my employer has been a client with multiple accounts for over 20 years. Won't go back, certainly WONT switch my accounts to Independent Financial Bank now.

• K

  Katie Scott
  5

  I am not a customer of this bank but I did have to stop in real quick to cash a check. I had zero problems doing so, customer service was excellent. I was in and out in no time. I would recommend this bank!

• E

  Enriko Dim
  1

  Really poor customer service and if you try to talk with the manager is worse, she doesn’t even care about the customers, no outcomes no solutions. I always go to the Heights location but I guess I will have to keep going over there because this Katy Fwy location is the worse of the worse.

• J

  Jeffrey Knox
  5

  I had to cash a check here and it's a very pleasant place. The staff was customer service oriented

• a

  ali ana
  1

  ZERO FOR CUSTOMER SERVICE , ZERO FOR MANAGMENT. RUDE ..... . .