I-10 Toyota Varner Rd, Indio

I-10 Toyota Reviews

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  Lawrence Zardeneta
  4

  I took my 2008 Toyota Tundra in for its oil and filter change. I asked to have the brakes inspected, and they were fine. Ricky my service adviser called and said that the inspection was complete and the following items needed replacement the fan belt and tensioner, brake fluid needs to be flushed and replaced, air filter, cabin filter, and the seal to the drive shaft. I had the air and cabin filters replaced, and will follow up with the other items when I return home.

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  Timothy
  5

  Very friendly competent check in/out and thanks for the service!

  Response from the owner

  Thank you Timothy, your 5 star rating and feedback is extremely important to us at I-10 Toyota! Hope to serve your again in the near future.

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  Stephen Loeser
  5

  Car buying or leasing is not always the most enjoyable experience but this one was for me. It was a pleasure doing business with I-10 Toyota. Ray, Genaro and William were professional, courteous and delivered as promised. Highly recommend I-10 Toyota and the people that work there.

  Response from the owner

  Thank you for trusting us with your new vehicle purchase. Your Rav4 is lovely. Please feel free to contact our Customer Relations Department if we can ever be of any help to you.

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  Tamara Taylor
  5

  This was the best experience I'd have to say with COVID-19. I didn't make an appointment but the easy flow from being directed to leave it or make an appointment was stress free. I ended up leaving my car due to Rigo telling me he couldn't specify how long it would take to service my vehicle. I went to check on renting a vehicle for a few hours and the Toyota agent was so helpful, friendly and professional with concluding my visit to be so pleasant during today's uncertainty. This is by far the best place I've ever bought a vehicle and service one. I-10 Toyota is highly recommended.

  Response from the owner

  Hi Tamara, Thank you for the great review. Your kind words are very much appreciated. Hope you are having a great summer and stay safe!

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  Megan Haley
  5

  Was thoroughly impressed with our purchase experience at I-10 Toyota! Called Benny Monday morning, deal completed by 6 pm that day and they even delivered it directly to us at 10 pm on the same day! They did all the paperwork correctly the first time around and made the purchase experience a breeze!

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  Ricardo Arroyo
  5

  Well besides the regular schedule maintenance being done at 100 percent satisfaction. We had an incident with a flat tire 2 weeks before serving the vehicle .the key for the wheels was some how misplaced. I mentioned the incident to the service writer, rigo, and pretty much with no hassle he came through with a new key no question ask. Big thumbs up. Thank you Ricardo Arroyo

  Response from the owner

  Awesome! Thanks for taking the time to provide us with your feedback. We appreciate you choosing us for all your vehicle needs.

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  Judith Hagl
  1

  had to wait 2 hours for oil change with appointment. not given copy original estimate . when through told computer down and had to give license and credit card to pay but would get calls, email, and mailed receipt. never received. guy stood over me when handing payment to cashier. emailed twice, no reply. called, manager not in. wouldn't go back. still want receipt. asked used sales guy about specific model car, said none there but saw one in parking lot. too expensive anyway. tried to get me to sell my car. really inappropriate.

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  Laura Juarez
  5

  Great time at this dealer with the finance guy Ramiro Estrada and Pancho Cisneros. 100% recommend Pancho when looking for a car!

  Response from the owner

  Hi Laura, We appreciate your feedback on your buying experience here at I-10 Toyota. Thank you for choosing us and recommending your friends and family! We look forward to seeing you when you are ready for your first service.

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  Lauren Hutchins
  2

  This is not a good review. Just warning you all. I took my car in for a recall on the airbag. This is something that can ONLY be done at the dealer. That is the ONLY reason I went. Because they take FOREVER. Three and a half hours to replace an airbag. I don't know much about cars, but I know it doesn't take that long. Theie service department was nice and courteous, but I think they overbook on purpose. Before COVID I didn't mind their lounge where I could wait the three hours for my car, because I knew at least they had a snack bar and coffee. That's all gone. They told me because it's self serve...well there are ways around that. So in a nutshell, I wouldn't recommend taking your car there if you have a life and things you need to get done. I only go if I have to...

  Response from the owner

  Thank you for bring this to our attention. Our #1 priority during this difficult time is keeping our customer as well as our employees safe. We will definitely look into our waiting process. Thanks again for your feedback.

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  Jane Smith
  5

  Because of COVID, my car spent too much time in the garage. I scheduled a checkup to make sure everything was up to speed. The Toyota staff was polite and professional, and it didn’t take much more than an hour. I drove straight home and put the car in the garage. I woke up the next morning to find the front left tire completely flat. I called AAA who came in ten minutes. The driver filled the tire and listened for a leak. He sprayed it with something and watched for bubbles. Nothing- no leaks or nails. He was perplexed, said it seemed fine, but told me to take it back to Toyota since they had rotated the tires the previous day. I called the service foreman Rigo, told him what AAA had said, and asked if I could bring it over. “Come right over,” he said. I arrived in fifteen minutes and was treated like a queen. I was in the waiting room about half an hour. Rigo came out and told me they could find nothing! They took the tire apart and examined it completely. They sent me off no charge, and said it should be fine. I drove the car thirty miles today with no problems! It’s a nice feeling to know that Toyota has my back! Jane Smith

  Response from the owner

  Awesome, happy to hear you had a great experience with our service department. Thank you for the great Google Review we truly appreciate it!