Huntington Bank S Pulaski Rd, Oak Lawn

Huntington Bank Reviews

• M

  Ma Ra
  1

  Lizette and Mireya are totally incompetent, rude and should not be allowed to work in customer service whatsoever! For every question I ask, they have to call main office, and spend hours on hold. Be prepared to spend hours at their branch to solve question you have. Mireya is totally rude and need to attend some classes on how to speak politely (and not like GESTAPO overseer). That, combined with evil looks she gives to customers, is a dreadful experience I do not want to repeat. I totally see the day when all branch workers can be replaced by robots, and you will probably get more human-like interaction from them than from Lizette, who speaks like a robot with customers. I could probably get more human like interaction from phone answering machine than from Lizette. She's learned 3-4 standardized sentences and that's what she speaks to customers, mixing sentences based on a situation. One doesn't need to learn a lot of sentences to work in a small branch like this one. She didn't offer me a water bottle (they have cases of bottles stacked for their customers in their branch) when I accidentally choked, so I had to run to nearest store to buy some water. That's the level of how humane Lizette is. I would not be surprised to find out that banks secretly started to replace workers with human-like robots, and Lizette is one of them (one of the earlier versions or rough draft prototype)

• N

  Nikki Best
  1

  If I could give zero stars I would. VERY UNPROFESSIONAL AND RUDE ..THEY ACT AS IF YOU'RE DOING THEM A SERVICE.