Horizon Community Bank S Hwy, Fort Mohave

Horizon Community Bank Reviews

• D

  Dave B
  1

  I just moved to the area and haven't found a bank yet but when I am ready to open an account it won't be here. I needed a roll of quarters so I stopped by. First, I was the only one there, no one in line and no one at the teller but she made me wait five minutes while she was doing something. I asked to buy a roll of quarters and she asked if I had an account, I said no and she said sorry then no. I was surprised. I understand, they have the right to say no but it seems so petty. I roll of quarters to a bank has to be about the least amount of effort possible, they're a bank for Christ sake. But no, and she wasn't even nice about it, no "sorry we can't" just a curt no. I'm new here and over all the people seem nice, but not here. This won't be my bank.

  Response from the owner

  Dave I am sorry that you did not have a good experience with Horizon Community Bank. We do strive to have excellent customer service. We try also to explain when we are asked for coin purchases that due to a national coin shortage, we are unfortunately unable to accommodate requests currently as we have been having to limit our own customers with their coin requests. I hope that any future interactions with our bank is pleasant and exceeds your expectations.

• S

  Sean Qualey
  5

  -best bank around these parts hands down

  Response from the owner

  Thank you Sean we appreciate your business and we are always happy that we can assist you.