HomeStreet Bank Sw Alaska St, Seattle

HomeStreet Bank Reviews

• D

  Dan Hignite
  5

  Bob L- the manager of the branch was very informative and I greatly appreciated the time he took this morning to go over non-conventional options for the construction loan process! I hope to do business in the future with Bob and his team. 5/5 on all front. Dan H.

• C

  C. OLeary
  5

  I've been with Homestreet for 2 years with no issues. They refund ATM fees if you can't find a Homestreet atm. When a check got my low-funded account they actually called me to let me know and give me all the options to take care of it before there were any fees. Never had that level of service from a bank before, fully recommend :)

• M

  Michael Todd Smith
  5

  One of the best banks I've ever worked with. Small town feel in the city and very supportive of local businesses. Highly recommended for personal and business accounts.

• K

  K Bar
  1

  Very bummed that this location did not provide the small town feel and great customer service like the reviewer before me stated. Rather than offer me an alternative solution or try to assist at all, I was told that I am a non client 7 times in the course of a few minute interaction. The attitude of the associate guaranteed that my business nor myself will ever become a customer. I had high hopes for this bank but was absolutely let down.

  Response from the owner

  Hi K Bar! We're sorry for your experience and would love the opportunity to make it up to you. If you provide your contact information to our branch manager Nam Le at [email protected], she can address your concern directly.

• J

  Jill Lee
  5

  The the manager is extremely helpful and knowledgeable. He treats you like a person and not just another account number. I highly recommend this branch.