Homebridge Rutledge Ave, Charleston

Homebridge Reviews

• T

  Taylor Moore
  5

  Honestly couldn't have asked for a better lending team as a first time buyer. Zach was willing to talk to me on the phone well after office hours and make sure that my mind was at ease throughout the entire process. He was honest and upfront about everything from the beginning. Truly a wizard at numbers and couldn't ask for anyone better. - Justin B.

  Response from the owner

  Hello Taylor Moore, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Homebridge Financial Services, Inc..

• S

  Sheena Tyler
  1

  Only because I had to leave a star, I have been trying to do a loan modification for over a year after our business had to shut down for 3 weeks, and My hours changed on my job do to the pandemic. I have been denied for not turning in paperwork on time, however I have all the emails times and dates. They only send threatening letter close the application . No one has called after a written appeal, many calls Every week , messages in the message center . I also pay all of my bills on time I am being ignored. Agents will not allow me to speak with a supervisor, they all don’t have clarity on the information. This now seems personal, unfortunately. THIS HAS BEEN A FULL YEAR , I would never refer anyone to this company. Run quickly from this company

  Response from the owner

  Thank you for bringing this matter to our attention. We regret that you had a negative experience and will use this as an opportunity to improve.

• G

  Greg Mappus
  1

  I own several businesses, rental properties and I have had several loans over my lifetime. I have never done business a company that is this incompetent. I would suggest you do business with a local bank that can complete a simple refinance in a timely fashion.

  Response from the owner

  Hi, Greg thank you for bringing this matter to our attention. We regret that you had a negative experience, and will use this as an opportunity to improve.

• L

  Laura Thorn
  5

  I had a great experience with Zach and his team at Homebridge Financial Services. I would absolutely recommend them. I plan on using them for future home purchases as well as any refinancing. They are EXTREMELY responsive and patient throughout the entire process. I highly recommend!