Home Key Servicing E Southlake Blvd, Southlake

Home Key Servicing Reviews

• T

  Tanner Landry
  5

  I can’t say enough great things about Sohail and Home Key Servicing. He and is extremely knowledgeable when it comes to serving notes and all the fine details involved (which were overlooked with my previous servicer). He is extremely responsive and is happy to chat about any of my concerns or creative ideas. A++ customer service. So happy we connected Sohail! 🙏

  Response from the owner

  Appreciate it Tanner. It is my pleasure. Very happy to have you as our client.

• A

  Arthur Martinez
  5

  I will recommend home key servicing all the time to anybody I know and meet because they do an awesome job. Sohail just want to let you know I appreciate you being on top of things at all times. I thank you for your quick responses. You don’t know how much that means. Thank you to you and your team. 👍🏽

  Response from the owner

  My pleasure. Happy to work with you.

• R

  Rosa Elena Tejado
  5

  I use Home Key Servicing for all my notes. Sohail is always there to answer my questions and concerns. The communication is excellent. I really recommend them.

  Response from the owner

  Thank you so much for the kind words.

• A

  Arianné Villanueva
  5

  Sohail’s superb service has won my business over. For this, I’ll recommend High Key Servicing over and over again! Simply the best!💯🏆

  Response from the owner

  Thank you so much for the kind words. I sincerely appreciate it 🙏.

• S

  Susan Garcia
  1

  Beware! This place is shady! Address listed isn't correct address. I went by the office, they have never heard of these people. All of the reviews are people affiliated with the company, so be careful and do your research before doing business with this company!

  Response from the owner

  Which address are you referring to. We have someone at the Southlake office. Nothing shady about having most of our employees working from home. Every positive review was left by people doing business with us. Your name does not appear in any of our records as a borrower or lender.

• B

  Bhaskar Pandey
  5

  Meticulous and friendly in their approach. Far more affordable service than many of their competitors. Highly recommend using their service for your notes.

  Response from the owner

  Thank you for the kind words Bhaskar!

• J

  Joseph Keles
  1

  They don’t have good program, calculating is not correct. They love charging late fees. They are not kind, but much rude.

  Response from the owner

  Thank you for the review. You were exceptionally rude and couldn't understand why you're being charged a late fee. Please understand, we have no interest in charging late fees. Late fees are calculated based on the borrowers agreement with the lender as part of the note. We send out payment statements via email and mail regularly. However, it is the borrower's responsibility to remember and make payments on time. If a payment is not made on time and goes past the grace period, then a late fee is charged.

• S

  Susan Tierney
  5

  Best Loan Servicing company out there. Best Service and knowledge in the industry. Yo can't go wrong choosing Home Key

  Response from the owner

  Thank you for the kind words. 🙏

• P

  Patrick M
  5

  Goes out of their way to make sure the loan is setup and processed correctly.

  Response from the owner

  Thank you Patrick. Happy to have you as our client and friend.

• L

  Leon K
  5

  good guys to work with! excellent service

  Response from the owner

  Appreciate the kind words Leon! We love working with our customers.