Highway 380 Pawn E Us Hwy, Princeton

Highway 380 Pawn Reviews

• J

  James Brown
  5

  BEST PAWN SHOP EVER! Cheryl is so nice every time me and/ or my other half go in there they are just the nicest and most easy to deal with pawn show we have ever dealt with. Anytime I have been late. (Don't judge LOL) we just call and let them know and they always work with us! They are just so super nice and friendly. I love going and supporting small family owned business and they are just great. Great prices on the merch too! ONE day I am gonna be a real customer. LOL Anyway, take my word for it. YOU DO WANT to deal with them they are great. Have I mentioned they are GREAT?! lol I would have given them 10 stars if I could.

  Response from the owner

  Thank you James for the very kind words. We truly appreciate your business and you are such a pleasure to work it. Customer service is our number one priority. We look forward to seeing you soon.

• R

  Rosie Justice
  5

  I absolutely love this place, the ladies that work there are so friendly and they really care about there customers. This is the only pawn shop I know of that works with you. I highly recommend this pawn shop over any competitor, ask for Donna, Sheryl or the other lady that works there. I can't remember her name but all of them are wonderful!!!!

  Response from the owner

  Thank you Rosie for the positive and kind words. We truly appreciate you choosing us. Your satisfaction is our number one priority. Our team includes Bobbie & Travis also.

• J

  JLegg 79
  5

  These guys are awesome! They stayed late on a Saturday just to make sure I got my father's day gift from my wife and kids. Great shop and better people!

  Response from the owner

  Thank you sir for your 5 star review. We truly appreciate your business and I"m so happy we were able to accommodate your needs. Hope you had a blessed Father's Day!

• H

  Haven Bagale
  5

  This a great place to do business. The staff is friendly and very helpful. They have a little bit of everything. Go check this place out for tools, TV, video games and they even have some ammo in stock.

  Response from the owner

  Thank you so much Haven for the 5 star review and kind words. We truly appreciate your business and look forward to seeing you again soon! Feel free to text us anytime you need anything.

• J

  Josh Johnson
  5

  Very clean. Prices seemed a bit high imo... but had a pretty good well rounded selection with multiple choices available to pick from in most of the different parts of the store. Left handed bass Jewelry Fun sign And a scale thats not for sale 😁

  Response from the owner

  Thanks for your 5 star review Josh. Keep in mind we are ALWAYS willing to negotiate our prices on our used merchandise. We look forward to seeing you again soon!

• G

  G2 General Contractors Restoration
  5

  I have doing business with 380 for the past 2 years and I wouldn't go anywhere else! I've borrowed, sold and purchased with them and EVERY TIME they have always given me the best deal they could. I've never had a bad customer service experience with any of their staff!

  Response from the owner

  Thanks for great review. We appreciate your business & welcome the opportunity to serve your future needs.

• K

  K Coldiron
  2

  I found that the pricing here was high and maybe because they moved, the stock was low. Didn't have much of anything but tools. There was a lawn mower that we saw at the old location selling for $20 less. Since they moved they marked the same one up. I'll wait a few months before visiting again. In comparison to other pawn shops in the area, it is nice but the prices are high especially on flat screens which I found for $100 dollars less than what 380 pawn had.

  Response from the owner

  Thanks for your review. I'm sorry we didn't meet your expectations. Our stock was definitely lower when we moved from our old location of 1400 sq ft vs the 4000 sq ft we have now. Please stop back by to see our new inventory and our prices are always negotiable. Have a blessed day.

• m

  meghan wood
  5

  This establishment is beyond the best. We will recommend this business for many many years. The staff is top notch and beyond accommodating. Thank you for helping our family in our time of need.

  Response from the owner

  Thank you Meghan for the amazing review and positive feedback. I am so happy to hear that we were able to help you out. We look forward seeing you again soon!

• V

  Vianey Valdez
  1

  Only ONE employee was amazing, wish I knew his name but he’s the only Hispanic that works there. I was purchasing a gun and he helped us with information of the weapon etc. After choosing the gun we wanted to purchased he asked for Identification which I pulled out of my wallet MY DRIVERS LICENSE AND MU VETERAN ID. Filled out paper work and a y’all female came didn’t even say hello, took my items to a different register and started processing I guess the background check and all that. Few minutes later another Female with short hair comes up to me and hands me MY VETERAN ID and tells me “we don’t need that, we don’t need to know you’re a Army Brat” which I took very offensive she later replied with “oh don’t mean it in a bad way because I was a army wife” she later started to argue with me that My veteran ID wasn’t a Veteran ID for a good few minutes. Later she started to have a conversation with me like if nothing was wrong after she rudely said “we don’t need to know you’re an Army Brat”. At this point I just wanted to get the heck out of there! After all paper work was settled I was suppose to get a 15% discount since it was on sale, but at that point I just wanted to get out of there! I WOULD GIVE THEM 0 starts for Customer service but the Hispanic gentleman

  Response from the owner

  I'm sorry to hear you feel that all of our employees didn't meet your expectations for customer service but happy to hear Carlos was able to provide helpful information regarding our firearms. If you didn't receive the 15% off discount for your purchase I'm more than happy to refund that portion of the sale to you. I apologize that you felt insulted by anything an employee said & will be reviewing video footage tomorrow to look at the transaction. Please call me @ 972-734-6212 if you would like to discuss further. Sincerely, Sheryl Update* The 15% discount was applied to your sale.

• B

  Beth Belanger
  5

  Love going in here. These guys are amazing. They are easy to work with and they know their inventory. Been working with them for over a year and they know us when we walk in. The prices are reasonable with a large variety.

  Response from the owner

  Thanks Beth for the positive review. We truly appreciate your business and look forward to serving your future needs.