Hawthorn Bank Club Village Dr, Columbia

Hawthorn Bank Reviews

• W

  Wendy Willingham
  5

  Sherri Neuner is the best! We have used her for 2 previous homes and just recently a lake cabin. Sherri is extremely professional, knowledgeable, and patient. She truly looks out for her client! I highly recommend calling upon Sherri for any of your loan needs!

  Response from the owner

  Thank you so much for the awesome feedback Wendy! We appreciate your relationship with us at Hawthorn and look forward to assisting you anytime you need us. Just call or stop by!

• T

  Taylor Sirois
  5

  Hawthorn Bank is one of a kind! Great people who know your name and treat you like family. They've help us with personal and business banking and we will never go anywhere else!

  Response from the owner

  Thank you so much for the feedback Mr. Sirois! We greatly appreciate your relationship with us here at Hawthorn Bank. We look forward to assisting you anytime you need us. Just call or stop by!

• J

  J B
  5

  Im honestly convinced the people leaving one star reviews are bots or are fake. This bank has some of the nicest and friendliest staff I've met! If you are curious, walk in talk to some people and see for yourself!

  Response from the owner

  Thank you so much for your feedback Jeff! We appreciate your relationship with us here at Hawthorn and look forward to assisting you anytime you need us. Just call or stop by!

• A

  Adam Plevyak
  5

  Hawthorn Bank is absolutely wonderful to work with. An excellent community bank feel and mentality, coupled with the ability to handle robust deposit and loan needs as well. Excellent!

  Response from the owner

  Thank you so much for the feedback Adam! We greatly appreciate your relationship with us here at Hawthorn Bank. We look forward to assisting you anytime you need us. Just call or stop by!

• O

  Omni 03
  1

  Very rude customer service, and very unprofessional. I would be embarrassed to associate with such a corrupt bank. Do not even bother to call if you have any questions they are too incompetent to compute banking terms

  Response from the owner

  We apologize regarding this experience and assure you we strive for excellence in our customer service. We ask that you please reach out to our market president Todd Hoien at 573-449-9933, who would be glad to discuss your concerns and when this occurred so we can address it internally.

• L

  Lee Carney
  5

  Excellent , friendly staff. It’s nice to go into a bank where the staff takes the time to learn your name.

  Response from the owner

  Thank you for the great feedback Lee! We appreciate your relationship with us and look forward to seeing you again soon!

• S

  Sean Sudduth
  3

  Service in store is always amazing, but whoever answers the phone is one of the rudest people I have met in a while

  Response from the owner

  Hi Sean. We're sorry to hear about that experience and assure you we strive to provide excellent customer service. If possible and when convenient, please call and ask to speak with a market president so we may gather more details about your call and address it accordingly. Thank you.

• K

  Kaley Noyes
  1

  Been here several times and they are very rude and unprofessional! Would definitely not recommend this bank!

  Response from the owner

  We apologize regarding this experience and assure you we strive for excellence in our customer service. We ask that you please reach out to our market president Todd Hoien at 573-449-9933, who would be glad to discuss your concerns and when this occurred so we can address it internally.

• B

  Bobby James
  5

  Stopped here this morning and they took care of everything fast, professional. Overall a great experience.

  Response from the owner

  Thank you for the awesome feedback Bobby! We appreciate your relationship with us here at Hawthorn and are here to assist you anytime you need us. Just call, email or stop by!

• J

  John Massey
  5

  Best bank I’ve ever worked with.

  Response from the owner

  Thank you so much for the feedback John! We greatly appreciate your relationship with us here at Hawthorn. We look forward to assisting you anytime you need us. Just call or stop by!