Harley-Davidson Credit Corp W Adams St, Chicago

Harley-Davidson Credit Corp Reviews

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  Marty Bluethman
  1

  Would not recommend using Harley Davidson credit Corp. I paid my bike off a few months early and they refuse to send me my title. It has been over two months and I get zero cooperation in getting my title. Their answer is that it is not their responsibility to get me the title that I paid for, I paid them over $25k and this is the customer service they provide.

• A

  Ann Bailey
  1

  After 14 months of smooth sailing in making my monthly payments. All of a sudden , my last payment is not posted. I mailed it off on the 7th and it is now the 20th. I call the credit corp and get someone that I can not understand. East Indian I think. O continuously ask for someone else to speak with, to no avail. I am now gonna enter this and call my credit union.

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  K P
  1

  Terrible customer service!! If I could of given them 0 stars I would have. I purchased a 2015 Ultra Limited from a private seller on 5/22/20 who had a lien on bike with Harley Davidson Credit Corp. I sent a cashiers check to HD on 5/23/20 for loan payoff. Five weeks later, I still have not received the title. When I called HD to inquire about the status, they are unwilling to help me since I am not the account holder. Even though I have a bill of sale, registration with vin # and account holder’s name, they said I have to contact account holder. Terrible customer service on their end. This is my 5th HD I have owned and I will NEVER spend another dime on their bikes or merchandise.

• C

  Craig Auman
  1

  Purchased a 2012 Electra Glide. Financed it through H.D. Financial. At the time I had a pretty good credit score and yet they only gave me a 7% rate. Started paying on it. Paid 13 months and was never late once. My next payment comes up and bc my bi-weekly check fell different on the following year, it was 3 days past due. All know you have a grace period and up to 30 days before it shows bad on your credit report. I received a call from a collection agency 3 days after the due date. And I get grilled to why the payment wasn't made 3 days ago, and I was asked where I am garaging my motorcycle as if they were going to come and get it. I was in complete disbelief that I received this type of call only 3 days after the due date. Then the best comes. I want to upgrade to the new 2017 and I'm told my rate would be 13% with a little lower credit score. So much for customer loyalty. I just refinanced my bike with Diamond Credit Union at 5%. Harley Davidson Financial is horrible and don't ever use them!

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  Tyler Sherman
  1

  I bought a bike from the State college Harley Davidson dealership. Made my very FIRST payment via check and it cleared my account by the due date. Yet they claimed they never received my payment. Forced me to make a payment over the phone which I did. Then afterwards I checked my bank statement to find my check had cleared on the SAME DAY!!! Yet, for weeks afterwards they have harassed me every day saying I need to make a payment as my account is overdue when it's already been taken out of my account!!

• A

  Ann S
  1

  We have not received a statement from Harley Davidson Credit Corp since July 2020. I have to call every month to get a statement sent to me. They blame it on the mail but I get all my mail except for theirs. But it's funny when I call to have one sent out I get it. Someone there is messing up

• C

  Cliff3196
  1

  I can see now why they get horrible reviews. I sold my motorcycle locally and sent payment to them to pay off the rest of the loan and get my title. To speed things up I had it sent directly to them from my Bank via a bank check. I got confirmation that it arrived on a Friday. Six day later they finally get around to finding it, then tell me that it's going to be another 10-14 days before they will process the title and get it to me. Totally UNACCEPTABLE in the modern World we live in. I should have had my title within a week of them receiving payment, as it stands now it's been well over two weeks and NOTHING, and no one anyplace can tell me the status of the title or when I'm going to get it......

• K

  KTV Network
  1

  Made in America to screw over the American people. Do not use Harley Davidson credit. Get it from another credit source. You will thank me later. On 2 occasions I asked if I could move those payments to the back of the loan. This is when the economy crashed and my company is in construction. They agreed, but never knew the interest would amount to what it has.They never told me I would get charged daily interest. Now I thought it was time to pay my bike off I found out those 2 months cost me a extra $2500 in interest. There is no way in hell they should be able to scam people like this. My payment is $267 a month. I talked to them and they could care less and respond with attitude. This will be my last Harley. Im not going to support an American company that uses America as tool to sell their bikes and turn around and ripoff the American people. Look up ripoff report on Harley. Its a common complaint that they find every way to scam you into more money.

• K

  Kyle G
  1

  AVOID AT ALL COST IF POSSIBLE. I've been trying to get my final GAP check cashed by Harley Davidson Credit Corp since September 2017 as I lost my bike in Hurricane Harvey. In this time: -I called three times to cancel my auto pay as the due date was pushed out 6 months and I needed to recover after the hurricane and ended up having to put a stop payment with my bank as they filed to process the cancellation three times. -Three checks have been sent out for final payment as the first two were lost. -The dealer called 2/28 to check on my second check (final GAP cancellation payment) and they had told the dealer they had received it. I called back two days later to confirm it would be cashed and they told me they never received the check and hadn't spoken with the dealer about my account in over a month. -Called 3/12/18 to check on status. Rep (Cheryl) couldn't give me any answers so I requested to speak with a supervisor. Hung up on me. -Third check was sent overnight and tracked, received by HDFS 3/8/18. They have not been able to verify the check had arrived until I called today 3/15/18. They state it won't post for another two days. In all my experience has been absolutely unacceptable, and I should never have had to fight for over 6 months to pay off a bike. There is no way I'm financing another motorcycle through Harley Davidson Credit Corp.

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  Dayne Perruzzi
  1

  Worst credit company in the world! My auto pay glitched after 16 months of trouble free payments, Harley Credit reported this to the credit agency and took my otherwise 800-820 credit score down to 633! BTW, I paid the loan off immediately after this. I will never deal with HD again..