Gwen Brooks - State Farm Insurance Agent Ziegler Rd, Fort Collins

Gwen Brooks - State Farm Insurance Agent Reviews

• D

  Drew J
  5

  This is going to sound ridiculous, but no lies... I actually had FUN at this place! Gwen and Yesenia are amazing! Not only do they both have great personalities, they really know their stuff! After speaking with some of the devastated people that lost their homes in the Marshall fire in Boulder Colorado, I decided to review my homeowner's policy. It turns out that I was grossly underinsured and I would never have been able to rebuild if my house burned down. Yesenia got me up to speed and now I can sleep a little bit easier knowing that my home will be taken care of if anything tragic happens. I've had to replace my roof twice (stupid hail!) and it was a breeze! It's not like dealing with a health insurance company, where you have to fight tooth and nail to get reimbursed or have a bill paid. You can go online and take care of all things with your claim, but I would highly recommend going in to speak to these two ladies. They'll make it easy for you and you may even get a delicious cup of coffee out of it! I also recently inquired about life insurance and Yesenia broke it down in easy to understand terms. She helped me find what was right for me, not what made State Farm more money. I was shocked to find out that Gwen recently started providing mortgages for homes too! Talk about a one-stop shop! There is no reason to shop around for an agent, just go with Gwen Brooks State Farm. I recommend them to everybody because as corny as it sounds, Gwen and Yesenia are all about helping people... kind of like good neighbors! Ugh... I swear I don't work for State Farm and can't believe I went there! Just go with Gwen Brooks State Farm... you won't be disappointed and you'll have great insurance!

  Response from the owner

  Drew, what an absolutely delightful person we are honored to serve! These kind words brought tears to our eyes. We love helping people and you are so open and clearly really care about the people in your life and put a priority on protecting them and everything you’ve worked for. We are so happy to help you with that plan. We feel so lucky to get to take care of people like you and so appreciate your openness and willingness to learn about car, home, life and disability insurance. We are kind of biased, but think we have the best products and services in the industry, and it’s so wonderful to have a customer like you who has experienced this first hand and willing to share this with others. We try to make the process educational, tailored and have some fun in the process. People like you help us reaffirm our purpose and remind us how lucky we are to do what we do, represent our company and get the pleasure of meeting & working with policyholders like you. Thank you sincerely Drew! :-)

• J

  Jared Warren
  5

  Our family has had insurance with this office for decades now. Gwen recently (last couple years??) took it over and the level of service has absolutely transformed in a positive way. Never will you find a more enthusiastic and passionate insurance professional.

  Response from the owner

  Jared. We absolutely adore your entire family and are so grateful for your awesome taste ;-) and loyalty & are honored to serve and protect you comprehensively. Thank you for choosing us and allowing us to guide, advise and be there for you. Thank you also for this very kind review. It means a lot you took the time to show your appreciation and support.

• C

  Craig Horton
  5

  Gwen and her team took the time to create a detailed spreadsheet of my current rates and the rates State Farm could offer for the same or better coverage. Gwen recommended other coverages that my longtime insurance company had neglected to update over the years. I insure my house, a rental condo, a summer cabin, three cars, and I have one big umbrella policy. It is still hard for me to believe, but Gwen saved me more than $900/year on my premium payments - for better coverages! I’m for sure a Gwen Brooks/State Farm customer now. You should gather all of your insurance documents, call her and see for yourself. I bet you’ll save and learn a little something about the service you’re getting from your longtime insurance company.

  Response from the owner

  Thank you so much for taking the time and energy to write this kind, thoughtful review. We strive to simplify the shopping and switching process as much as possible for a smooth, positive transition. We are so grateful you chose us to help you with your insurance on your house, rental property, summer cabin, autos and personal liability umbrella policy. We love getting to work with savvy, smart (and super fun!) consumers like you who are open to professional, tailored guidance and a prescriptive approach. People are often surprised at how affordable we are with better protection. Our holistic plans include many discounts we were thrilled to find for you. We look forward to serving and protecting you and your family for years to come :-)

• M

  Madison Marcus
  5

  Gwen Brooks State Farm and the team there are the best agents I have ever had the pleasure of working with. I HIGHLY recommend taking your insurance here. They helped me with home insurance, auto insurance, motorcycle insurance, life insurance, and health insurance. All of my insuance needs were exceeded while still being in my budget. They provided me more coverage for the same as what I currently pay, while being genuine. Gwen Brooks State Farm cares about their clients and it shows. Thank you for helping me!

  Response from the owner

  Thank you so much Madison. We are so grateful you are part of our Gwen Brooks State Farm Family and have chosen to take a holistic approach to your financial health with auto, home, motorcycle, car, life, disability and hospital income insurance. It is an honor and privilege to serve you.

• L

  Lori Janko Wilke
  5

  Gwen is a great insurance agent. State Farm's rates are excellent too!

  Response from the owner

  Lori. Thank you so much for your kind review. We are honored and grateful to take care of our customers with what we believe are the best products, services & coverages in the industry. We also don’t mean to brag, but we have the best customers too :-)

• j

  john mckean
  5

  Gwen Brooks and State Farm Insurance are the best! As a long time customer of State Farm house and auto insurance I know how well they deliver when called upon. Gwen Brooks is very thorough and knowledgeable and can be depended upon to provide wise counsel.

  Response from the owner

  John, YOU are the best. We so appreciate your loyalty and great taste, if we do say so ourselves ;-) Seriously, you are a great person and customer and we feel fortunate to get to work with you. Thank you sincerely for the opportunity to serve you.

• M

  Maricela Madera
  5

  I went in to switch my insurance from Allstate to State Farm and Yesenia made it such an easy process! She helped me find the right coverage and discounts for me, all while explaining everything thoroughly. I’m now saving $100 a MONTH on my auto insurance because of all of her help!! Incredibly friendly and warm staff, I highly recommend!

  Response from the owner

  Thank you so much Maricela. We are so happy we were able to help you save money on your car insurance, but get a chance to know what a great person you are. We appreciate the business and kind words. We look forward to protecting and working with you for years to come.

• Y

  Yesenia Sanchez
  5

  Gwen Brooks State Farm was a great choice for my family an I. We received great coverage for our auto, home and life insurance. We love the personable service and fountain of knowledge the team brings is unparalleled. Highly recommended office!

  Response from the owner

  Thank you so much for these kind words and for being a part of the Gwen Brooks State Farm family. We are grateful for the opportunity to serve and protect all you care about and work so hard for.

• R

  Rob Repp
  5

  I've never had an insurance agent as helpful as Gwen Brooks, explained everything clear as possible, and if I had any questions, she's on top of it. Her staff is, in my opinion top notch and blow's the compitition off the race track. You guys are awesome 👍👍

  Response from the owner

  Rob, this kind, thoughtful review just warms our hearts so much! We are so fortunate to get to work with you and so appreciate you being so open to allowing us to guide and protect you and your paycheck :-) YOU are awesome!

• U

  Unavesmexica Mexi
  5

  Gwen Brooks State Farm and the team are awesome !!! It was the perfect choice for my family and I . Not only do I have my auto insurance with them but also life insurance and house insurance . Having that peace of mind if I were to pass my kids would be taken care of is priceless . Thank you for all that you guys do :). Wish you much success !!!

  Response from the owner

  Thank you sincerely For the kind words and the opportunity to serve you and your family and protect all that is dear to you and you work so hard for.