Guild Mortgage Company Continental Dr, Newark

Guild Mortgage Company Reviews

• g

  gowra satya
  5

  The best lender services!! I was abroad during the loan origination process. But process went very smoothly and the loan was ready two weeks before the closing date. People are so responsive and very proactive in completing things very fast. I would definitely recommend this service to everyone.

• L

  Laurie Lane
  5

  I could not have gotten better, personalized attention. Through every step of the way Craig and his team were with me. I can not say enough good things about these people. They answered all my questions, (even the obvious ones) with patience, always got back to me in a very short time frame (even on the weekends) and helped reduce the stress of finding a new home and financing it. I would not have been able to move into my new home without them. Even when the financing fell through at the last moment, within 24 hours Craig worked his magic, restructured the whole package and I closed on the date I was hoping to. (Does a 10 star rating exist? If so, they really deserve it)

  Response from the owner

  Thank you for sharing your positive experience with us!

• V

  Victoria Eisenberg (Tory)
  1

  My experience at RMS, with loan officer Anthony Sadler... We met at his office and this referral came from my father in law. Who thought it was going to be a different person. Sadlers mentor, is whom we thought it would be. So the meeting at his office in Newark was in August. My husband initially tried for the loan . Was told by Sadler he had no credit score. So he ran my credit. The score was GOOD he verbally approved ME. Told us to find the house. We had the house in mind aleady. Just need the loan ,we gave both of are info to him in August . He was aware I was new at my job. He said no problem. He referred THE attorney to draw up seller's agreement. WE set the date for a meeting to close. Got all that PAPER WORK done Sadler advised me to. Weeks before the close date set for November 21st . Sadler informed me i need to get my job to make me salary.My husband has been at his job over five years . Just no credit . Long story short, he never explained many things. Dropped the ball and lied TO us. He never intented to give us the loan. He then made up all types reasons AND all of a sudden rules. NO loan, now a week at that time. Before closwd date. After HE verbally approved ME in AUGUST. . A lot of the things he told us, NOW finding out that he was NOT correct. He did not REALLY want to help us. Our first time buying a home processes...was terrible. Sadler left us looking unprofessional to the sellers . Gave us false hope and info, stuck us with highest APR. Didn't explain the process and explore the best rates. He handled are loan recklessly and non caring. Would NOT recommend him, unless your dynamic was NOT like my husband and I . 👎👎

  Response from the owner

  Thank you for your feedback, Victoria. We strive for complete customer satisfaction at RMS and regret that has not been your experience. One of our managers would like to reach out to you to address your specific concerns.

• S

  Stephen Kwadu
  5

  Brian Cooney went above and beyond to make sure this transition process of home buying was smooth.

  Response from the owner

  Thank you for your kind words!

• k

  keron brown
  5

  Great service, very helpful and informative

  Response from the owner

  Thank you, Keron!