Guaranty Bank S Glenstone Ave, Springfield

Guaranty Bank Reviews

• M

  Micah Brockman
  1

  Bad Service, this bank does NOT care about its customers. I Just left them as they didn't stand behind somebody stealing my credit card numbers and using them out of state. They wouldn't even file the dispute for me

• T

  Tripp Studios
  3

  I've always had good experiences with this bank until the issuing of the new Visa card I'm stuck out on the road on able to access any of my account anytime I call the number on the card they can say they can't help and I have to call the Springfield Bank and they just give me the number to call the card activation again. I've been trying to get ahold of the bank for the last 2 hours and all I get is a busy tone.

• S

  Stephanie Harper
  5

  There is no other bank in this city that is remotely equal in customer service. Many of the tellers know our names and even our kid. Cindy is by far the most amazing.

  Response from the owner

  Wow, thank you for the kind words, Stephanie! We appreciate your feedback very much. We genuinely enjoy getting to know our customers and take pride in the level of service that we deliver.

• A

  Anxiousvariable
  1

  Unless you are desperate, I would try to find another bank.

• N

  Nathanial Ballard
  5

  The staff are very friendly and kind, they help with every little detail! I usually dislike regular banks, i prefer credit unions. BUT - SFC treats me like I am family, and I love it.

  Response from the owner

  Thanks Nate. We love it here too. Really glad to have you as a customer and a member of our bank family.

• C

  Carol Keegan
  5

  Springfield First Community Bank Platinum Bank are good friends! They are my friends!! ❤️ They are crazy, funny and everything! My friends with me go out lunch! 👍🏻😊 That is Great card & love it! Thanks!

• A

  ACIS IT Solutions
  5

  Great Bank - Love the personalized service! Hard to find a place that cares this much for their customers. Would highly recommend Springfield First Community Bank!

  Response from the owner

  Thank you Travis. We all take much pride in the service that we provide to our customers, friends, and family.

• S

  Sales MGR
  1

  Customer service isn't good. This small bank has an attitude that they are BIG and the customers do NOT matter.

• I

  Inner State Productions
  5

  Great local bank. Always helpful and friendly to work with.

• C

  Chris Bryant
  5

  Great bank with the best customer service in town.