GTE Financial Credit Union Fruitville Rd, Sarasota

GTE Financial Credit Union Reviews

• M

  Michele Gibbs
  5

  Superb customer service and attention to updating detail accounts. Very much appreciated, loyal customer for 30 years and will stay that way, thank you

  Response from the owner

  Michele, thank you for sharing your kind words and 5 stars. We appreciate you!

• G

  Greg Bouie
  5

  Miss Ellis Acosta is a great accountant she did a great job with helping me today

  Response from the owner

  Greg, thanks for taking the time to leave this glowing review. We truly value your input!

• W

  Wanda Meador
  5

  Service from Adam was excellent, he was kind and patient and very knowledgeable!!! Thank you Adam, Wanda Melton

  Response from the owner

  Wanda, thank you for this incredible 5-star review! We truly value you.

• i

  ileana baez
  5

  Adam Carroll was very informative and did a great job helping me out.

  Response from the owner

  Thank you for this 5-star review!

• D

  Daryl Willis
  5

  Mr Peter Church was well knowledgeable at what I was trying to get done through Gte. He didn't waste time and guided me in the right direction on what needed to be did and got the job done. I will definitely be contacting him again when needed for future purposes.

  Response from the owner

  Daryl, thank you for this 5-star review! GTE loves to share knowledge about the financial world! Glad we were able to serve you.

• J

  Jose Tirado
  5

  Stephanie Mazzone In Sarasota stood above and beyond any representative I've dealt with at GTE and all other institutions. She eagerly assisted in every way she could and did so with a caring, professional attitude. I hope you get the chance to deal with her.

  Response from the owner

  Thank you so much for sharing your experience at your local GTE Financial today! We are happy to hear you are satisfied with your visit and value your feedback.

• B

  Becky Todd
  1

  This banking institute is not about customer service at ALL. If you like to hold on the phone for hours on end listening to automated recordings, and when you go online have the Manager say they will call you shortly and they don't even call you, then this is the place for you. I had a car loan with this establishment and wanted to pay it off the first year! You would think they would be thrilled but they are not. They do everything in their power to delay the process and make it difficult just so they can collect additional monies. After a week of being run around by their customer service department, online chat (which was horrible and Christina you should be fired for the way you lied to me) then being given 3 wrong payoff amounts I finally went to the local office here in Sarasota. The staff was professional but still didn't know how to handle customers properly. I worked with Adrian who was nice but is basically a warm programmed robot. Unable to think on his own as is the rest of the staff. Customer Service is something you will not find here. Their little game cost me an additional 43 dollars I should not have paid. Thanks GTE for nothing. I will never darken your doors again, and suggest others do the same.

• A

  Ahnna Booth
  5

  Savanna made a very stressful situation seem easy. Thank you for treating us like a friend instead of just another customer.

  Response from the owner

  Thank you so much for sharing these 5 stars and kind words. We value your feedback!

• J

  Julianna Vazquez
  5

  We love GTE The service is always great and they treat you like family! thank you Peter and Stephanie for all you do! We highly recommend GTE to friends and family!

  Response from the owner

  We thank you, Julianna, for taking the time to write this review. Thank you for the 5 stars!

• m

  michael kickliter
  5

  Stephanie was great! She was very efficient, we were able to get multiple things done while waiting to sign our closing documents.

  Response from the owner

  GTE always aims to be efficient, thank you for saying that!