Great River Federal Credit Union 1st St, Waite Park

Great River Federal Credit Union Reviews

• M

  Mike Nordsven
  1

  I helped sign up our daughter for a checking and a loan account. She got $100 for us referring her. The other $100 was not sent to me our my significant other, but the loan officer actually gave herself the $100 referral. I was shocked that she would actually have the nerve . I am about to close all 3 of my accounts there due to this. The loan officer should explain how and why this happened, than resign. I have been a valuable customer for years and now lost respect for the credit union over a $100 referral.

  Response from the owner

  Hi Mike! I'm so sorry to hear this was your take away from your experience. This is not how our team operates and we would like to get to the bottom of this. Our referral program is all tracked precisely. Are you able to reach out to one of our team members via email at [email protected] with your contact information and preferred time to talk so we can reach out and dig into this misunderstanding more? Please include "Attn: Amy H"

• L

  Laura Mcdonald
  5

  These guys are great; been going there for a long time. The ladies that have been there the longest know how to take care of anything. Very kind.

  Response from the owner

  Thank you so much for your kind words and the great review Laura! We appreciate your membership!

• J

  Jayce Allen
  5

  I’ve been going to another location for 2 years and today I was running errands around Waite park and decided to try something new, I was greeted not only by 1 person but everyone on staff, they engaged in conversation and It made making a payment quick and easy, definitely going to be coming back to this location from now on.

  Response from the owner

  Thank you for the kind words Jayce! Glad you tried something new, and it was such a pleasant experience for you! Thank you for your membership and we look forward to continuing to serve you!

• B

  Brandi's Life
  4

  I have been banking with them over 15 years and never had a problem. The staff is very friendly

  Response from the owner

  Thank you so much for the wonderful review! We really appreciate your time and love to hear about great interactions like this!

• B

  Ben Thoele
  5

  They have a nice bike rack in front!

  Response from the owner

  Hello Ben! Thank you for taking the time to leave a review. We're glad that you enjoyed and utilized the bike rack.

• d

  donna wendt
  5

  Very good they treat u very good as a customer or else wise

• M

  Maddison Schulte
  1

  One of the worst experiences with a bank that I’ve ever had. This bank has taken over $150 in overdraft fees from me ever since I switched to them, problems that I never had at Wells Fargo surprisingly. Will definitely be taking my business elsewhere