Georgia's Own Credit Union Lakeside Pkwy, Tucker

Georgia's Own Credit Union Reviews

• A

  A'Quï Kyouko
  1

  Very rude and unprofessional! Went to open a business account today excited because I heard good things. The lady had the biggest attitude. Everytime I asked a question she rolled her eyes I felt uncomfortable. I couldn’t even continue the meeting I just got my papers in left.

  Response from the owner

  Sorry to hear that this was your experience with us. We're confident that you wouldn't continue to receive this sort of service, but appreciate your feedback. If there is anything we can do to assist further, please reach out directly to us at [email protected]. Thanks!

• D

  D Harmon
  5

  I've only had one issue with the the location on LaVista road which led to my account being closed at another credit union due to her depositing my money to the wrong credit union. I had a deposit slip with all of the information on it too, however, I should have looked at the deposit. I trusted that it was done correctly until I got home

• T

  Tyree Leonard
  5

  Heyyyy y’all please go see Stacia Wells at this location. She works miracles every time. She is a huge help at everything she does.

  Response from the owner

  Thank you so much for the review and for being one of Georgia's Own!

• J

  Jana Pearce
  5

  I have been a Georgia’s Own member for a long time and just went through them to finance my first big vehicle purchase. The customer service from Deanna throughout this process was top notch! She took the time to answer my (many) questions and was dedicated to helping me secure the loan. She was friendly and professional and made the involved experience of purchasing a car that much easier. Thank you!

• C

  C A
  5

  Just left this location and I was really stuck as I couldn't figure out how to get a complicated deposit done. Ms. Niema took her time and helped me figure it out. She showed poise and provided excellent customer service. Keep up the good work!

  Response from the owner

  Thanks for the review, Christopher! We're happy to hear about your pleasant experience!

• Y

  Yaar Hosseini
  1

  Awful bank unless you don’t need your money right away. You will be inconvenienced. And hope you don’t work 9-5 or else you’ll never get to a branch. Unless you drove 30 min out side of your way to get to a brsnch in tucker that doesn’t care. Very upset with my service. Very upset with the speed it takes to resolve issues with your bank. Would never recommend to anybody

  Response from the owner

  We're sorry to hear that you had this kind of service. If there is anything we could do to address your situation, please send us an email to [email protected]. Thanks!

• G

  Gwendolen Smith
  5

  Georgia's Own feels like hanging out with family. My finace's have been up and down and I have never felt like I wasn't good enough for this credit union. They have also gave me choices. I will stay for years to come.

  Response from the owner

  Thanks for the review Gwen and we appreciate the words! We're glad to have you as a member and look forward to continuing to serve your needs going forward!

• H

  Harry Keller
  1

  I would give them less than one star. They have the worst customer service of any bank I have ever had. They don't answer emails, it is impossible to get anyone on the phone at this office. Everyone seems brain dead here. They don't even put out pens so you can endorse checks. This is one pitiful branch and the manager should either fix these are be replaced. And I hope that they do read my email....if you do...please give me a call...you do have my phone number.

• A

  Alvia DuBose, MBA, MHRM
  1

  Will sell you products under false pretenses and NOT make up for the lies they tell. Executives are shady and talk nicely but yield absolutely NO results. Employees get away with telling consumers lies and the consumer ends up STUCK! I thought I had found the right place to call home in this financial institution but turns out to be a LIE! Run far away FAST and go with another credit union! These people are the worst in terms of customer service and morals! If I didn't have to click on a star their rating would have been ZERO!

• K

  Keegan McIver
  5

  I have never had an issue. Yes, I've waited in a line before and if you go too late on a Saturday afternoon you will be waiting to talk to somebody, after all not all branches are open on Saturday. I've received great service every time I've gone in which is here and there over the course of about 8 years.