GAP Accounting Services, Inc. N 9th St, Cottage Grove

GAP Accounting Services, Inc. Reviews

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  Peter Harris
  5

  GAP Accounting has prepared my taxes for 7 years in a row. They have been very knowledgeable and have put in real effort to understand the particulars of my unique situation. Our conversations over the phone have always been pleasant, and their response times to emails is fast. Excellent service by nice people.

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  Harold Clark
  1

  After 10 years, paying 10k plus for business and personal returns, “we will not be doing your returns, we are full and no one was designated to take Louis Roner’s case load. No notice, no referral to another accountant, unless you consider H&R Block a viable alternative. Tax Service Plus was great to work with, Gap sucks. I guess I am not the “right kind of client” for this company, maybe if I paid more money every year I would be, or maybe this is just the way business is in Cottage Grove now. Not the way I remember. If you want professionalism, courtesy, and a business that values it’s clients, Gap is not for you. Harold Clark

  Response from the owner

  I am sorry to hear that Louis’ retirement notifications were not received by all his clients. He tried to make sure he personally notified each one of his clients while completing their returns last year as it gave him the chance to shake hands and say goodbye. Our office followed that up with an additional notification in the fall to those few clients that had tax returns only Louis specialized in. Louis was a very valuable Tax Consultant in our community and office. We have yet to find his replacement. I would be happy to forward you a copy of the letter that was provided to those few clients who’s returns were beyond our scope of knowledge if you would like. Ideally we wanted for all clients to be able to continue with us but we also know that having someone who has the expertise to prepare specific returns was ultimately more important.

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  Ashley Smith
  5

  They are always so helpful and nice. Every year they do our taxes, and to be honest they helped fix something turbo tax messed up for us. We have been using them ever since. Perfect for a no hassle tax return. Also it is so nice to support a quality locally owned business. I highly recomend them.

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  Karen Hendricks
  5

  I was looking for a local company and I cam across Tax Service Plus. My first appointment with them went excellent. They payed attention to detail, took down notes, and gave me an estimate right away. I have been a client ever since!

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  Sidney Parsons
  5

  I really enjoy working with the staff at Tax Service Plus. Louis and Robyn are wonderful people who take care of their clients. When tax season rolls around, I know I am in good hands.

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  Jamie Reddick
  5

  Tax Service Plus did such a great job with our taxes this year, we definitely plan on using them in the future. Keep up the great work and thanks for all your help!

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  Gabby Lee
  5

  Louis and Robyn are great! They are easy to work with and always willing to do what ever it takes to make sure my business stays on track. I like working with them and I look forward to working with them in the future.

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  Patricia Hudson
  5

  If you are looking for a trustworthy and honest tax preparation company, I highly recommend Tax Service Plus. Their knowledge and experience goes a long way to help their clients.

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  Herbert Heagh-Avritt
  5

  Working with Tax Service Plus is a pleasure. They were easy to work with and got our taxes done on time while setting realistic expectations.

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  Linda H
  5

  I greatly appreciate Tax Service Plus going above and beyond for me without any extra charge. The staff did a great job working together to figure out the issue and was able to fix it right away.