Funding Circle US 17th St, Denver

Funding Circle US Reviews

• J

  Jim Barbano
  2

  I havent needed funding before, and got a loan from these guys. The process was ok, it wasnt cheap, but i needed it. The reason why i'm writing this poor review is the service afterwards. Its tough getting anything done with this group, change address, change of autodraft, or in this case requesting an amortization schedule for taxes. The last guy (and most times when i call) i talked to....bless his heart sounded like it was his first day on the job...Not sure what they are doing with all there profits, but its not being spent on customer service. If you want some nice service post loan, look elsewhere.

  Response from the owner

  Hi Jim. Thank you for taking the time to share your feedback with us. We take great pride in delivering great customer service, so we're disappointed to hear that you were not satisfied with your experience. This feedback has been passed along to our quality assurance team for further review. If you have any additional comments or concerns that you'd like to share with us, please email us at [email protected]. Best Regards, Funding Circle Customer Success

• A

  Anthony Dickinson
  1

  Your response to my review is quite comical. "they have reached out to you over email." I haven't received an email and this is yet another example of why Funding Circle is absolutely terrible to deal with. Even in the review there is another empty promise from from this bank. I am not going into the details of my problems with Funding Circle because I've already wasted enough time in my life with this company, but hopefully previous customers like me will continue to review this company to show the public up front what to expect.

  Response from the owner

  Thank you for your feedback Anthony. We take great pride in delivering great customer service, so we're disappointed to hear that you were not satisfied with your experience. Your feedback has been forwarded to our quality assurance team for further review, and they have reached out to you over email to learn more. Best Regards, Funding Circle Customer Success

• P

  Paul Farr
  1

  I am fascinated this institution can respond to an online review this quickly. I presume your online presence is more important than peoples finances. Funding Circle's response to important financial matters won't be responded to for over a week or longer, if you are lucky. I highly recommend NOT doing business with this institution.

  Response from the owner

  We appreciate your feedback Paul. We always strive to deliver high quality customer service, so we're disappointed to hear that you were not satisfied with your experience. We would love to learn more, and have reached out over email to discuss the issue. Best Regards, Funding Circle Customer Success