Front Royal Federal Credit Union N Royal Ave, Front Royal

Front Royal Federal Credit Union Reviews

• M

  Melanie Owens
  3

  They have great loan rates but that’s all I can say. You can’t make a loan payment online. Service at the windows is VERY SLOW. And at present, only one branch is open and only two drive through windows have a teller. It just took over 30 minutes to make a loan payment at the drive through.

• A

  Alexandra Fessenko
  1

  This bank is set up to rob! Do not bring your assets here. Fraudulent activity or overdrawn account notification is sent by mail to physical address listed on account's file. No phone, email or text notification! By the time the mail arrives account has multiple fees and activities that the bank would not resolve making it client's problem and responsibility. Bank closes at 4pm. No phone service available outside of business hours making it impossible for working day jobs people to communicate regarding their account relatied issues.

• D

  Dawn Lockhart
  5

  I recently refinanced my auto loan with them for a better rate. Becky was so helpful and easy to work with. She emailed me every day with updates and anything that she needed from me. When I got to our appointment she had everything ready to go and I was in and out in less than 15 minutes! Awesome service and I appreciate that she respected me and my time. I have banked here for 37 years and this was one of the best experiences I have had. Thanks FRFCU!

• L

  Lauri Goss
  5

  I've banked with Front Royal Federal Credit Union for over 20 years. They truly have our community at heart. Their loan officers (Rebecca and Amber) are top notch and their process couldn't be quicker or more easy.

• L

  Lisa Hopson
  5

  My recent loan was fast and so easy. Will definitely be looking forward to doing more business in the future. Thank you for being so pleasant and knowledgeable.

• m

  murph murph
  5

  5 stars, I've been there for years, Always pleasant friendly and most certainly %100 accurate, Renee is top notch, she has always been right on the money. This is the place to keep your money. 2.6 stars is by no means a realistic rating for this institution. 5 stars all the way.

• T

  Ted Butler
  5

  I have used these folks for sometime now and find them very professional and friendly. I would recommend them above any of the Big Banks in the area.

• K

  Katie Carr
  5

  FRFCU has been the absolute best for the local banking. I have used them for years and the customer service is unmatched.

• N

  Natallie Kramer
  4

  Walked in to ipen account! Was in out and accounts open in less then 15 mins! Great Customer Service! I like to keep business local of possible. I would recommend to anyone.

• E

  Estevan Segura
  1

  Made an appointment to meet with bank officer, sat in the lobby waiting no one checked on me. Finally asked about my appointment kept asking my name like it was forgettable kept waiting finally walked out. Very poor customer service! Will not return.