Freedom Credit Union Springfield St, Feeding Hills

Freedom Credit Union Reviews

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  Mike Santos
  5

  Been a member for 20 years. Love the friendly people of the Agawam Branch. I moved an hour away to CT and still continue to do my banking with Freedom Credit Union and always visit the Agawam branch when necessary.

  Response from the owner

  Hi Mike! Thank you so much for the kind words and your continued membership. We appreciate it!

• N

  Nick Moretti
  1

  This bank was great until I moved to a new town. If you like waiting in line at the drive thru, then the Agawam branch is for you. Their Lobby is NEVER open, you have to do everything thru the ATM or drive up. Thinking about closing my accounts & going elsewhere. Cooley st branch is great though.

  Response from the owner

  Hi Nick. We apologize for the long wait times. We, along with many other financial institutions, are experiencing staffing shortages due to the continued pandemic. For security reasons, we have had to implement rolling branch closures or limit services to drive up only in some locations. We assure you we are doing everything we can to continue to serve our members while keeping everyone safe.

• M

  Melinda Sears
  5

  I have had wonderful experiences at this Branch of Freedom C.U. I have gotten three loans from them and recommend them to everyone. I am a member and customer for life.

  Response from the owner

  Thank you for the kind words Melinda! We appreciate your membership.

• B

  Billy Andrews
  1

  Rude tellers, long lines and horrible service. Out dated building and service methods.

• M

  Melinda Chase
  5

  Extremely competent, timely & friendly service.