Freedom Bank of Southern Missouri Main St, Cassville

Freedom Bank of Southern Missouri Reviews

• B

  Bobbie Lowery
  5

  I have had absolutely no issues with this bank since we've move banks around 10 years ago. Niki Null is our lender she is so awesome and easy to work with and talk to. If you need a new bank go to freedom bank they are great!!

  Response from the owner

  Bobbie, thank you for the kind words about our Cassville location! We love Niki and will pass along your praise. We're happy to serve you and appreciate you taking the time out of your busy day to leave us a review!

• S

  Scott Terry
  5

  I cannot say enough good things about this bank. I love the small town feel and professionalism that comes along with being a customer. They have helped my kids establish their credit with car loans and have handled our business loans as well. Andrea and Stan have went above and beyond for us on numerous occasions.

  Response from the owner

  Scott, thank you for sharing your Freedom Bank experience! We will be sure to pass along your praise to Andrea and Stan. We're so happy to serve you!

• J

  Jona Brooks
  5

  Freedom Bank is always here for our needs. Every employee we have come into contact with is always ready to serve our needs. Special shout out to Daniel for always having a quick turn around on our loan needs. If you need a small town bank that is quick and ready to serve your needs- Freedom is the place to go!

  Response from the owner

  Jona, thank you for your fantastic feedback! We will be sure to pass along your praise to Daniel at our Cassville location. We're always happy to help!

• L

  Long Tablet
  5

  I bank at the Cassville or Shell Knob locations mainly, but it's so nice to walk in and to be greeted by name! Always so friendly and helpful! My family really appreciates the staff and how well they care for their customers!

  Response from the owner

  Thank you for sharing your experience! We love to hear that our team is taking great care of our customers!

• J

  Jean Hendricks
  1

  I normally enjoy coming to this bank..but I am currently on crutches due to a leg injury. I am 68. So for first time used the drive thru..which was not busy. After completing my business I was told I can not use drive thru because my transactions took to long. Tried to explain I was on crutches...but was cut off..like a child..by another lady..(not teller) to not use drive thru again for similar transactions. I must be mistaken to think drive thru is there for a convenience as we we get older or unable to come in. I am not happy with my treatment.

  Response from the owner

  Jean, thank you for sharing your feedback. We are sorry that your experience did not match your expectations. We’d be happy to discuss this further. Please reach out to our Cassville location at 417-846-1719 with additional information or concerns you wish to share about this issue. We’d love the opportunity to make things right!

• J

  Jerry Dunbar
  5

  The entire team at Freedom Bank is excellent Krystal in Accounts, Dan in loans, they will handle all your needs.

  Response from the owner

  Jerry, thank you so much for your review of our Freedom Bank - Cassville location! We appreciate your kind words and will pass them along to Krystal and Dan!

• C

  Casey Anderson (GamingMomsUnite)
  5

  Freedom Bank of Southern Missouri has been fantastic when working with my father! I appreciate the staff at the Cassville branch for going above and beyond

  Response from the owner

  Casey - thank you for your feedback about our Cassville branch! We love to hear about our staff going above and beyond.

• M

  Maycee Blake
  5

  I don’t bank with you all because I live out of town, but my grandparents do! I always remember going with them when I was growing up, and you all always had the friendliest staff. :)

  Response from the owner

  Maycee, thanks for sharing that awesome memory!

• I

  Irene Bakker
  5

  Krystal love has gone beyond and above to help me when ever I've come to the cassville missouri bank.Very pleasant as well.Shes a keeper.thankyou,fro. Irene Bakker

  Response from the owner

  Irene, thank you so much for your review! We will be sure to pass on your kind words to Krystal at our Cassville location!

• R

  Rebecca Ward
  2

  A land contract that was dated to be completed on June 17th was not done, with the reasoning given that the banker was "buried in work", the contract had been in effect for 2 months already. The said banker did not return voicemail, multiple times. This is very frustrating! The people who answer the phone are pleasant, that is the one positive thing I will say.