Frank Panella Mortgage Loan Officer W College Dr, Palos Heights

Frank Panella Mortgage Loan Officer Reviews

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  Andrea Pesola
  5

  Frank was incredible to work with as my husband and I navigated buying our first home. He was always available for questions, walked us through everything, and made sure we had everything we needed to be successful first time home buyers. I cannot recommend Frank enough! We will definitely be working with him when it comes time to sell and buy again.

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  Nicole S
  5

  This was my husband’s and I second time working with Frank and it is always a pleasure. Frank guided us through all of our questions from buying our second home and selling our first. Frank is professional, knowledgeable, patient, and transparent throughout the whole process. We felt like his top priority throughout . Would HIGHLY recommend Frank!

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  Sonia Bakke
  5

  We have worked with Frank twice and he has been an absolute pleasure to work with. He is extremely knowledgeable, patient, and responsive. Buying our first home came with a lot of uncertainty and questions, but Frank helped us every step of the way. We bought our second home earlier this year when the market was very competitive, but with Frank’s expertise, we were able to purchase a great home for our family. We highly recommend Frank to anyone looking to buy a home. You won’t be disappointed!

  Response from the owner

  Thanks Sonia!! Always a pleasure working with you and Christoph.

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  Brittany Hannigan
  5

  Frank was amazing to work with from start to finish in purchasing my first home. As a first time homebuyer I had a lot of questions and he walked me through the whole process. He was always available, thorough, patient and very personable. It was such a great experience and I’m so grateful!

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  Jessica Morelli
  5

  If I could give Frank 1,000 stars I would. My family and I have worked with Frank for 2 sales now, and I couldn't imagine working with anyone else. The first sale was so smooth and fast, but the 2nd one was a little chaotic. However, Frank pulled off a miracle. Now when I say he's a miracle worker, he literally is. When the sale on my house fell through due to a mistake on the buyers loan (their first mistake was not using frank), the buyers loan officer needed 8 days to redo the loan. I thought my situation would be the same as my loan also had to be redone done. At this point, I'm in a panic as my belongings are locked in a truck and all I have is 1 suitcase for myself, my husband and my 2 year old son. All we had was enough clothes for a max of 2 days and we only had arrangements for one night. Low and behold, frank worked around the clock and redid my loan in a matter of hours. My closing ended up not being delayed and we moved in on time. I can't thank him enough for all of his hard work and honestly just caring. Obviously there are other loan officers out there that just work their scheduled hours and not care about their clients living situation, so I am very grateful to have Frank for any and everything my family needs. Thank you again superman !

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  Steven Vanderbaan
  5

  Frank was great to work with! He was very helpful in getting us are home and answered all are questions. Definitely recommend using his services!

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  Jim Barista
  5

  As a first time home buyer, Frank was able to guide me through the financing process and answer each and every question I had. His professionalism, industry experience, and amazing customer service made it a stress-free process. I cannot thank and recommend Frank enough ! Frank was always available to take any questions I had and was always more than happy to walk me through each aspect of my loan process. 10/10 would recommend!

  Response from the owner

  Thanks Jim. Good luck in your new home. It was a pleasure working with you.

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  Maggie Mitchell
  5

  Working with Frank was a game changer! My boyfriend and I just purchased our first home, which was overwhelming to say the least. We had no idea where to start in terms of obtaining a loan. Frank made the loan process seamless from start to finish. He helped make things easier to understand and was always available to answer all of our questions. He provided the level of support that I would hope everyone could have when buying a home. We can't recommend Frank enough!

  Response from the owner

  Thanks Maggie and Tom!!

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  Ashley Frye
  5

  Frank was so wonderful to work with in buying our first home. We were completely inexperienced and had so many questions, but he always promptly and patiently talked us through what things mean & what the next steps are and coming up with solutions when we needed it. I couldn't recommend him more, plus this rate he got for us is SO good.

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  Thomas Ramsden
  5

  As a first time home buyer, and during COVID, I knew this process was going to be long and stressful. Frank was amazing to work with though. Every part that involved him was fast, clear, and helpful. All our questions got answered, everything went smoothly, and his communication was incredibly timely. I've already recommended him to some friends that are thinking of buying a home in the near future.

  Response from the owner

  Thanks Tom