Founders Federal Credit Union Springcrest Dr, Fort Mill

Founders Federal Credit Union Reviews

• S

  Sheila Vincent
  5

  Excellent staff. Tellers are always friendly and helpful.

• M

  Manasa Barlanka
  5

  All the time bank services are very quick and safe bank.

• M

  Michael Dee
  1

  I've dealt with a lot of banks in my lifetime And this Founders has to be the worst They will let They will let you down at every turn And the finance department will give you bad information

• F

  Fernando Munguia
  1

  They have bad customer service. They are not there to help us and a customer but to make money! They are really quick to charge fees, but to slow to put money into the accounts and also credit customers, even if you been with them for over a decade. I always thought this banks where better than others but as a personal experience i will be banking with a better bank that cares for me!!

  Response from the owner

  We apologize your experience at Founders Federal Credit Union did not meet your expectations. We are committed to providing you the best service possible. Please contact Jessica Little, Branch Manager, at 1-800-845-1614 and provide us with more information so we may properly address your concerns. Thank you!

• K

  K. F.
  1

  Customer service at the drive-thru was awful (or should I say typical). This is exactly why I left this credit union years ago. I only stopped by today to deposit money into the account of a member and the employees proved that I clearly made the right choice in closing my account. Founders customer service started going downhill years ago and it's obvious that nothing has changed.

• D

  D K
  5

  Stacey Adams was amazing with us this morning. Helped us go through a car loan process. Made the process quick and easy! She was friendly and took her time to make sure we got what we needed, and wanted. Would recommend to anyone!

  Response from the owner

  Hi David, Thank you for your review! Founders strives to provide you with a high level of service at every step on your financial journey. We are glad you had such a great experience today and will be sure to share your feedback with our team in the branch. Thank you for being a member and have a great day!

• A

  Anthony Evans
  5

  Stacy Adams done a awesome job helping us and the tellers were very friendly.

• E

  Emily Long
  5

  I just wish they were open when I got off of work. I don't always have time to deposit checks while I'm on lunch.

  Response from the owner

  Thanks Tara for your kind review. We are so sorry to hear that it's hard for you to get your deposits in during the week. We will be sure to bring the suggestion of weekend hours to the team. Hopefully we can implement this in the future. Thank you for being a member :)