FNBO - First National Bank of Omaha W Drake Rd, Fort Collins

FNBO - First National Bank of Omaha Reviews

• D

  Dannika Healy
  5

  This is by far the best bank in Fort Collins!! I met my new banker and he was nice, friendly and made sure that he didn’t point me in the wrong direction. This bank makes sure your taken care of like your family and he answered all my questions and made me feel secure and protected. THIS is the bank you want.

  Response from the owner

  Thank you for the five star review, Dannika! We appreciate your business and loyalty.

• S

  Sebastian Walker
  1

  It works fine. I can see my money for my checking, but that's it. I'm only 17 so I'm still under my parents account. But I've asked to be able to see my saving, and I did all the paper work and everything. Now 4 weeks later they have done nothing. Terrible service. You should try getting it done as fast as you can for any customer. But you guys basically ignored me. IDK if it's something wrong with the machine or with the network, or maybe the app. And if it is one of those things, you guys need to fix it. If it's not, then it's just terrible service. So for right now, it's going to be 1 stars unless proven otherwise

  Response from the owner

  Sebastian, we'd be happy to look into this for you. Please contact us at 970-494-5241 or [email protected].

• H

  Holden Reecer
  1

  This bank is trash. Just went to pull out cash of an amount that my account said AVAILABLE BALANCE, could only give me a fraction of the money and blamed Venmo. I said even if I went to the ATM?? To which they snarled yes. so I took my fraction of cash, went to the ATM and immediately preceded to pull out the full amount of cash available to me. because, duh? figure it out

  Response from the owner

  Holden, we're sorry to hear about any inconvenience you may have experienced. Customer service is very important to us and we appreciate you taking time to voice your concerns. We will make sure to pass this feedback on.

• A

  Aj P
  5

  Awesome customer service! Alex my personal banker has been extremely helpful and went out of his way to make sure I'm happy with my account. Kudos to this bank for going above and beyond any other bank I've used.

• M

  Mike Truitt
  5

  I've been banking here since 2008, mainly for my small business, This Efficient House. I've always been very happy with the customer service and there have been numerous occasions where the managers went above and beyond to accommodate our needs.

  Response from the owner

  Thank you for the five star review, Mike! We appreciate your business and loyalty.

• W

  William DeDoncker
  1

  Hands down the rudest branch I've been to yet. Male teller was using profanity loud enough to be heard throughout the branch lobby, and Jessica, was who helped me was VERY rude. I will continue to use the Old Town branch as they are beyon polite there and go above the industry standard.

• D

  Damon hadlock
  1

  Sure would be nice to have some envelopes available at the drive-through ATM so that I can make a deposit. But, alas, they always seem to run out just before I arrive or they just never get restocked into the machine.

• T

  Thomas Deines
  5

  Excellent customer service relatively quick very friendly plus I love the locations near me I can get there pretty quick so that's awesome

  Response from the owner

  Thanks, Thomas! We appreciate the five star review and you for taking the time to leave it.

• T

  Tawnja Engebretson
  5

  Great customer service, with or without an account. Great first bank experience!

• W

  William DaBeast
  5

  Best bank in town! Super friendly, very helpful.