floridacentral Credit Union Cattlemen Rd, Sarasota

floridacentral Credit Union Reviews

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  joe stratton
  5

  Natalie, Ava, Dren, and Ann Marie are amazing with any questions, and customer service. Been using FCCU for a while and the new team of girls that came in after Pat are great. Really changed the whole banking experience from dreadful to delightful!

  Response from the owner

  Thank you, Joe, for the 5-star review and all the wonderful things you said about our Sarasota team members! It's very important to us to know that we are serving you the best we can, so we're happy to hear that you are now having positive experiences when you visit floridacentral. Thank you for being a loyal member!

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  Joe Stratton
  5

  This bank is great! And Natalie, Ava, Dren, and Ann Marie are always fast and accurate all the time.

  Response from the owner

  Thank you, Joe, for the 5-star review! It’s great to know that you love coming to our Sarasota branch, and we look forward to serving you again during future visits.

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  Jon Perkins Jr.
  1

  Absolute joke! Never in this day and age have I had to fill out an envelope for an ATM deposit!!!!!!!! What are we back to the 90s. Couldn't deposit at the drive through either...... without filling out an envelope! Why have an ATM or drive through? You idiots took ALL the convenience out of those things!!!!!! Wouldn't recommend to anyone just based on this!

  Response from the owner

  Thank you for taking the time to leave us some feedback. We are sorry that our service did not meet your expectation, and we’re always willing to listen to suggestions that can improve our processes and create a better experience for our members. Your comments have been passed along to the appropriate areas.

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  Andrea Caufield
  5

  In an impersonal world these folks are a definite and distinct exception. They operate to reflect the premise that credit unions are there to serve their members as opposed to banks who can make you feel they own your money and may or may not allow you to do what you want with it. Of course to maintain the strength and stability of the credit union itself they have to make decisions for the financial institution they represent but still they never forget why they exist which is to serve their valued members. Like most financial places of business these days they are modifying how they do business due to covid 19. They are well connected to our community and will likely welcome you.

  Response from the owner

  Hi Andrea. Thank you very much for taking the time to leave us a review. We're happy to receive 5-stars! It's very important to us to know we are serving you the best we can. Thank you for choosing to be a floridacentral member.

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  gabriela murillo
  1

  Worse customer service …. I think Connie should retired or find something else to do … I Like FCCU not customer service specially at cattlemen office, one person was nice and that was the new girl , I hope they don’t mess her up ..

  Response from the owner

  Hi Gabriela. Thank you for taking the time to leave us a review and user rating. We'd be very interested to hear more details of your experience. Would you be willing to send us an email to [email protected] with your contact information and more specific details about your experience with us so we can deliver this to the appropriate individuals? Thank you.

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  Tim Cavanaugh
  5

  I don't remember the young ladies name that helped me yesterday (3-21-19), but I wanted to leave a good word for her. She was alone and was very friendly and helpful. I forgot to ask her name...hopefully this finds it's way to the right person. This is Tim C. in Sarasota

  Response from the owner

  Hi Tim, Thank you for letting us know what a great job the floridacentral team is doing. We will definitely share your positive feedback with our Sarasota team. We appreciate having you as a member.

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  Joya Birge
  5

  I love banking here!! Everyone is so wonderful and very helpful. I would recommend this bank to anyone. Thank you!!!

  Response from the owner

  Joya, thank you so much for the kudos! We appreciate you being a member with us. If you need anything, please do not hesitate to ask. -floridacentral

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  American Classic Car Sales
  5

  Friendly staff. Great new location. Thanks for opening this location!

  Response from the owner

  Thank you, American Classics! We appreciate your business.