Store Directory > Installment Loans Near Me > Massachusetts > Northampton > Florence Bank - Northampton
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Bank

Florence Bank - Northampton King St, Northampton

3.7
(6)
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Phone:

+1 413-586-1300

Website:

https://www.florencebank.com/

Address:

176 King St, Northampton, MA 01060, United States

Check map

    Florence Bank - Northampton Reviews

    3.7
    6 Reviews

    • J

      Jacklyn Larder
      3

      March 28th 2022: Let me tell you about my experience with FSB on King St. After opening a new savings account with my husband, I go to deposit a check which should be very routine. The teller at the drive thru was so rude and accusatory. She insisted I signed my husbands name for him. It's a joint account #1. #2 we both signed the check that was addressed to us both. Separately. She could even see our signatures on file to verify that. She gets a "supervisor" to review the account before agreeing to deposit it. The supervisor said NOTHING to me. 15minutes later they take my money meanwhile the teller was treating me like a CRIMINAL. Depositing MY OWN MONEY INTO MY ACCOUNT. It was completely absurd. UPDATE 3/29/22: Received a call from the branch manager Lee. The ONLY RERASON I changed my review to 3 stars is because Lee handled my complaint graciously and was extremely understanding. I must say I am a bit easy for my next return to the bank for a deposit but I was assured I would not be treated the same way again. Only time will tell. A big thank you to Lee for contacting me and trying to resolve the situation. I share the same responsibility at my place of business and know how difficult those calls can be. 5 stars for Lee. 3 for the branch.

    • S

      Sarah Getoff
      5

      I have always had very positive experiences at Florence Bank. Excellent customer service, friendly tellers and a special shout out to Lee at the King Street branch for her expert help over the years.

      Response from the owner

      Thank you for the kind words! We are happy you enjoy banking with us!

    • P

      Paul Champagne
      5

      Been doing business with this bank for a long time, they address me by my first name Everytime I go in. Have absolutely nothing negative to say about the bank. Would recommend it to everyone.

    • A

      Alex Doming
      5

      Have always had a positive experience banking locally with Florence Bank.

    • D

      David Portelada
      1

      Management is blatantly prejudice against people with tattoos. I’ll take my money elsewhere.

    • l

      little black butterfly
      5

      Friendly great service wheelchair accessible parking & atm, at drive thru, or inside the door

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    FAQs

    • 1. How Can I Get Connection With Florence Bank - Northampton?

      Just ring them at this phone number +1 413-586-1300. You can also visit their website and submit your loan details online.

    • 3. How Can I Apply for a Loan at Florence Bank - Northampton?

      To apply for a cash loan, you can visit their website and submit your loan details online. If you are searching for small payday loans, you can turn to our platform for more details.

    • 5. What Should I Do if I Fail to Pay Off My Loan?

      You can communicate with your lender if you have difficulty making the payments. Different lenders have different policies of overdue payment. Remember to check out carefully before signing any loan agreement.

    • 2. What Is the Location Of Florence Bank - Northampton? How Can I Access This Store?

      Florence Bank - Northampton is situated at 176 King St, Northampton, MA 01060, United States. You may check out the map and figure out the best route to access it.

    • 4. Is Florence Bank - Northampton an Agency or a Lender?

      Florence Bank - Northampton is a Bank. To make your lending process hassle-free, we can link you to a large pool of honest lenders over the internet. You can turn to our website to secure a personal loan online with no hard credit check.

    • 6. Does Florence Bank - Northampton Offer Bad Credit Loans?

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