Flagstar Bank Greenfield Rd, Dearborn

Flagstar Bank Reviews

• R

  Red Red
  5

  Customer service skills always go above and beyond!!

  Response from the owner

  Thank you for sharing your experience with us, Red. We work hard to provide quality customer care and are so happy to hear you had a positive visit with us.

• A

  ALBERT'S FURNITURE
  1

  Just this location and only this location have the worst workers with attitudes and I did not see at any other Flagstar Bank! The one black girl had such a bad attitude to my regret I swore at her and walked out and did not do any business transaction went to another Flagstar Bank and the girl there was awesome kind witty and funny this place on Greenfield look in there I says what the hell do you want if anybody in management is reading this I suggest you bring in spies and check it out for yourself

  Response from the owner

  Thank you for taking the time to provide your feedback. We apologize that we provided a less-than-ideal experience. We work hard to ensure every experience you have with our team is a positive one, and we would love to learn more about your situation. Please contact us at (888) 248-6423 during the below times to discuss your visit and how we can work toward improving in the future. Monday-Friday: 7:30 a.m. - 9 p.m. ET Saturday: 8:30 a.m. - 6 p.m. ET.

• R

  Rabih Alawieh
  5

  Friendly staff, helpful. Make you feel comfortable.

  Response from the owner

  Thank you for sharing your experience with us, Rabih. We work hard to provide quality customer care and are so happy to hear you had a positive visit with us.

• V

  Voyko Kavcic
  5

  Friendly, not to long line to get served.

  Response from the owner

  Thank you for sharing your experience with us, Voyko. We work hard to provide quality customer care and are so happy to hear you had a positive visit with us.

• R

  Rickie Holt
  5

  The staff at the Greenfield Flagstar Bank location are Awesome! Thanks again correcting my issues...

  Response from the owner

  Rickie, thank you so much for a great review. We love hearing positive feedback about our customer service. It was our pleasure serving you, and we hope to see you again soon.

• K

  Krysten Brown
  1

  Needed to make a withdrawal and was told to go through the drive thru. Waited for over 20 minutes. Only 1 car in each bay! This should be faster if they are having ppl go through the drive thru. Terrible.

  Response from the owner

  Krysten, we apologize that our service did not meet your expectations. We value customer feedback and are working toward making sure you have a more positive experience with us going forward. Please reach out to us at (888) 248-6423 during the below times with any additional comments or suggestions you wish to share. Monday-Friday: 7:30 a.m. - 9 p.m. ET Saturday: 8:30 a.m. - 6 p.m. ET