Flagstar Bank Novi Rd, Novi

Flagstar Bank Reviews

• D

  Drew Goebel
  5

  Julia Brim, the Financial Center Manager for Flagstar Bank in Novi, runs a well personable and friendly office! I have known Julia for about 10 years and her caring nature always shines through, both professionally and personally. She truly takes an interest in all of her clients, assisting with all of their personal & business banking needs. Over the years I have referred many of my business clients to her for their banking needs and they all give her and her staff glowing reviews! Julie, thank you for all you do! I am happy to keep referring you to my business clients, family and friends!

• M

  Marie Thomson
  5

  Pleasant people and quick, friendly service.

  Response from the owner

  Thank you for sharing your experience with us, Marie. We work hard to provide quality customer care and are so happy to hear you had a positive visit with us.

• R

  Roman Skikun
  5

  Alecia Burke (at Flagstar at 8 Mile & Haggerty) was very conscientious about trying to find the highest-interest-rate possible for where my Mom and I could keep our savings. One of the options to whom she introduced us was Dennis Rotary, a Financial Consultant at Flagstar. Dennis was very patient, helpful, and un-pushy in explaining various annuities (available through Flagstar) to us and to answer all of our questions about them. He was also very accommodating & helpful in setting up some of my savings in a highly-rated, guaranteed-principle, guaranteed-interest-rate annuity. My Mom & I greatly appreciate Alecia's & Dennis' great service to us, as well as that of all of the other bankers we met at Flagstar's 8 Mile & Haggerty branch (Rasha, Daniella, & Paige) & 10 Mile & Novi Rd. branch (Dan & Tabitha). Gratefully yours, Roman Skikun, Novi, MI

  Response from the owner

  Thank you for sharing your experience with us, Roman. We work hard to provide quality customer care and are so happy to hear you had a positive visit with us.

• e

  ex Michael Van Steenburg
  5

  Great people and a very smooth process. The woman was extremely polite and she knew I was in a hurry so she acted like it was very important as well.

  Response from the owner

  Michael, thank you so much for a great review. We love hearing positive feedback about our customer service. It was our pleasure serving you, and we hope to see you again soon.

• J

  Jonathon Snavely
  1

  Horrible service. Atm only takes cards issued by their bank. And when you ask why they act like you're stupid.

• J

  Joe Pieprzak
  5

  Wonderful staff. Prompt, friendly and helpfull.