Five County Credit Union Augusta

Five County Credit Union Reviews

• J

  Juan Cosme
  1

  Switch to them few months ago, and experience was overall the worst experience I’ve dealt with. Staff did not communicate how the service’s they offer work, was told two different stories from two different staff members. They charged me more fees in one week then the bank I had before them, charged me in three months.. Overall awful experience, and I think training on how to communicate effectively on coverages of their service, should be reviewed and revised.

• J

  Jennifer Tallent
  1

  We deposited a check through the atm and we weren't told that even though it shows in our account that it has been deposited, that we wouldn't be able to use the money until the 21st. We have had nothing but troubles with this bank since we opened it almost 2 years ago.

  Response from the owner

  Thank you for your review of our ATM depositing services. Our ATM deposits have an automatic 3 business-day ATM deposit hold until they can be verified. Once verified, the hold on the account will be adjusted in accordance to our Funds Availability Policy, which can be found on all our ATM's and inside our branches.

• J

  Jillian
  1

  Their shared branching is a joke. I made the mistake of trying to cash a money order through them and now my money (which I needed day of) is tied up for almost a week. The teller was unhelpful and impatient. Save yourself a headache and don't bother with this establishment.

• D

  Dwayne Libby
  4

  Busy branch good service but like I said busy location.

  Response from the owner

  Thanks for the positive feedback Dwayne! Even though Augusta is a busy location, we appreciate you being a valued member with us! Happy Thanksgiving to you and your family.