FirstBank Mortgage Poplar Ave, Germantown

FirstBank Mortgage Reviews

• M

  Marquette Beechem
  5

  My Mortgage Loan Officer, Tamara Saulsberry, was the absolute BEST!!! She kept me informed every step of the way and was always professional! I will definitely recommend everyone I know in the market to purchase a home to see her first!

  Response from the owner

  This is wonderful to hear, Marquette! Thank you for trusting FirstBank Mortgage!

• J

  Jasmine Shaw
  5

  Mrs. Tamara my loan officer was amazing. She was patient and walked and talked with me every step of the way. I just wanna go the extra mile and saw most people don't take out the time like she did and work with me to ensure I got approved for my loan. I wanna personally say " Thank you". Great customer service will take you far in the end. 💝

• T

  Tarvis Ross
  5

  Tamara Saulsberry and her staff is amazing!!!! First Class service. She went the extra mile everyday and was with us every step until the loan was closed and kept us informed everyday on our status, even on the weekends. #SHECANGETITDONE

  Response from the owner

  Thank you for your kind words and your review, Tarvis! We appreciate you!

• k

  kiona gardner
  5

  Tamara was very helpful. She made my process so smooth and less stressful. She was always quick to respond and answer any questions that I had. She was on top of everything which made my underwriting process quick and easy. Thank you Tamara I really appreciate you for all your help and your professionalism.

  Response from the owner

  Thank you for your kind words and your review, Kiona! We appreciate YOU!

• J

  John Thompson
  5

  Tamara Saulsberry was fabulous. She helped me with my loan process every step of the way to make it easy and not confusing. I recommend her services to anyone looking for a loan/mortgage for a home but is intimated by paperwork and document comprehension

  Response from the owner

  Thank you for the review, John! We appreciate you!

• C

  Curtis Scott
  5

  An absolute first rate experience for us as borrowers, for our closing attorney, and for our realtor! We stayed informed every step of the process - Bob knew when to push us and went to lay back. He took an otherwise tedious process and made it swift and efficient. I will highly recommend to any family and friends seeking a mortgage.

  Response from the owner

  This is wonderful to hear, Curtis! Thank you for your review and your kind words!

• C

  Cynthia Smith
  5

  I've purchased homes before but never quite the experience i had with this corporation. They were absolutely AMAZING!!!!!!!!! Tamara Saulsberry is so calm and many times had to help me remain calm. I would highly recommend her for all your lending needs.

  Response from the owner

  We are so happy to hear you had a wonderful experience, Cynthia! Thank you for trusting FirstBank Mortgage!

• R

  Robert Woodall
  5

  Tamara Saulsberry was “AMAZING” she made my home buying experience a breeze. She was very informative, always willing to answer any questions I had. She truly was a blessing for me during the entire process. Tamara Saulsberry ROCKS‼️

  Response from the owner

  We are so happy to hear everything went smoothly for you, Robert! Thank you for your kind words and your review!

• Y

  Your Real Estate Champion Patrice
  5

  Tamara Saulsberry is a dedicated professional who provided superior service to my clients! She is very knowledgeable and thorough. She provided consistent updates throughout the mortgage loan process.

  Response from the owner

  Thank you for the review, Patrice! We appreciate you!

• A

  Amber Graham
  5

  Tamara at FirstBank Mortgage was absolutely awesome! I've told all my family and friends to use her when they want to buy a home. She made the process so smooth!

  Response from the owner

  Thank you for your review, Amber! We appreciate you!