First Step Home Loans S Syracuse Way, Centennial

First Step Home Loans Reviews

• C

  Cinzia Ayite
  5

  My entire experience was fantastic! I worked directly with Tanaia and her assistant. They both made the process of applying and getting approved for a loan easy to understand and way less stressful than what I anticipated. I would recommend them to everyone and they will remain on my priority list of contacts for any future needs.

• D

  Dylan Kruger
  5

  I worked with Alex Gorman during my mortgage process. Alex was available at all hours of the day to answer questions. He regularly called me to update me on the process. This was my first time buying and Alex made sure that it was as smooth as possible. I would recommend him and will use him again. Thanks Alex!

• M

  May Johnson
  5

  Ask for Tanaia Smith! When it comes to expertise and genuine honesty and care, she’s the one. From start to finish and beyond, she enriched our knowledge while advocating and taking the extra mile to get us into the best position. As her clients we felt valued and that our wants were always heard. Most want your business as they too benefit from helping you. Tanaia makes it her business and priority to ensure that in the process you benefit every step of the way.

• A

  Alex Mena
  5

  This was my first time buying a home, and I had a great experience with Alex and First Step Home Loans. Alex was quick to answer any and all of my questions, no matter the time of day. I got a great interest rate and we closed ahead of schedule. I would recommend First Steps to anyone looking for a great loan experience!

• K

  Kelsey Downey
  5

  Working with Tanaia was better than I could have ever imagined. She made the process a breeze and made me feel like I was her only client! From emails to phone calls, she was quick to respond, and always made me feel comfortable throughout the entire process! If you’re going to work with anyone, it should definitely be Tanaia!

• C

  Chris Carraway
  5

  What a great experience with First Step home loans and Alex! They beat the interest rate quoted by the others, made me feel at ease like my best interest was at heart (pun intended) and closed in 16 days! Alex was extremely helpful and knowledgeable! His services were exceptional! Do yourself a favor and choose Alex and First Step Home Loans!

• Z

  Zachary Cotton
  5

  Working with Tanaia and the rest of her team was a great experience. Their patience, knowledge and attention to detail made the loan process simple to manage during a time when you're already handling so many other details. I'd happily work with them again.

• A

  Ashlee Wedgeworth
  5

  Tanaia Smith is amazing! She is extremely professional and goes above and beyond to provide excellent customer service. She is genuine in her interactions and ensures she is adequately meeting the needs of everyone she is serving. She’s a real gem! ✨

• B

  Becca Ricafort
  5

  I had such an awesome experience working with First Step Home Loans. They beat the rate I was given by the other guys by a mile. My Loan officer Alex was great to work with. He was very professional and provided exceptional customer service. He is super knowledgable and was always able to answer all of my questions. He truly made the whole process smooth and painless. I would recommend him to anyone! Thanks Alex and First Step!

• J

  Jerome LaNeir
  5

  At first I was hesitant based off of previous experiences. But that all changed once I met Tanaia Smith! She helped my wife and I understand and grasp the entire experience from start to finish. She answered any and all questions we had and even educated us on a few things we did not know. Thank you Tanaia for being the best part of our journey. There’s not enough of people like her!