First State Community Bank S Jefferson St, Mexico

First State Community Bank Reviews

• L

  Lindsey B
  1

  $200 just to open a checking and savings account. That is way to much. To top it off got passed around 4 time to 4 different people just to get one answer. Didn't even walk through the door this was on a phone call. 0/10.

  Response from the owner

  Hello Lindsey. Thank you for the feedback. We strive to make every experience a great one. We wish that yours would have been better.

• P

  Primo Paragas
  1

  This organization is not a great choice for mortgages, especially the VA variety. For 9 days I was told that they could match the interest rate on the conditional approval I got from my bank. The day before the rate expired from my bank, they finally decided to call someone to verify and told me that they could NOT match the rate. I had asked my loan officer MULTIPLE times across MULTIPLE days and was told they they could match it. They even uploaded the signed contract to their computer on the house showing the “initial interest not to exceed 3.0%” the day I made the offer. However, 9 days later I am told that they NEVER could have matched that rate. I only granted consent for them to pull my credit based on the understanding that they could and would match my preapproval. The vast misinformation, deception, disorganization, and waste of my time has left an unpleasant taste in my mouth. The only solution I was offered was to not use a VA loan, put a down payment, pay PMI, and then they could MAYBE get close to the rate I was promised on a Conventional mortgage.

  Response from the owner

  Hello Mr. Paragas. Thank you for the feedback. We strive to make every experience a great one. We wish that yours would have been better.

• S

  Samantha Copitelli
  5

  Even though I don't actually do business at this bank the staff is always so nice. I mostly use drive thru and the set up is different but the blonde girl was still super friendly through the screen. If I ever need a account I would come to this bank first.

  Response from the owner

  Hello Samantha! Thank you for your review. We truly enjoy helping our customers and we would be happy to count you as one of them. If you need anything else from us in the future, please reach out to our local team or call 877-955-3722.

• J

  Josh Gargus
  2

  Not really impressed with this particular location because early in 2020, I went in to get a check because I don’t use checks anymore but I wanted one for a possible down payment trying to buy a car. This location said they don’t know who I am because I use one of the Columbia locations for everything. Needless to say, I got the check but they were questioning who I was and why I was there. It’s not how I want to be treated. I’ve used other banks and never dad such an experience before.

  Response from the owner

  Hello Mr. Gargus. Thank you for the feedback. We strive to make every experience a great one. We wish that yours would have been better. Please contact our local team or call 877-955-3722. We’ll work with you to make things right.

• M

  Michelle Elsey
  5

  The personal attention and sense of family make this a 5 star financial establishment. Being a small business owner FSCB, has been a rock for our new venture. Their entire staff is incredible!

• K

  Ken P
  5

  I have seen many banks but FSCB in Mexico MO rocks. Shane, Sarah, Josh, Elda & Laurie are all like awesome. Always helpful. I wish google had 10 stars. Please check FSCB for your banking needs.