First State Bank of Wyoming--Stacy Branch Stacy Trl, Stacy

First State Bank of Wyoming--Stacy Branch Reviews

• A

  April
  1

  This is hands down the WORST BANK I have ever banked with - and I have had an account with them for years. They constantly overdraft you because transactions take so long to profess through them, so if you’re like me and don’t keep all your money in your bank account and have reoccurring charges, this is not the bank for you. They always say they don’t have overdraft fees but they do. $30 every transaction and $5 every day if you don’t check your statement daily. SO glad I FINALLY pulled the plug on this horrible bank — I would literally pick any bank but this one.

  Response from the owner

  Hi April! We're sorry you had a discouraging experience. We pride ourselves on offering products and services that meet the demands of our customers, alongside excellent customer service and are always disappointed when we don't achieve that goal. Please feel free to contact us at [email protected] and we can discuss further. Thank you for your feedback.

• H

  Heidi McBride
  5

  We have banked with 1st State Bank of Wyoming for over 30 years. We have a personal and business accounts with them and have had many loans also. The people have always been so helpful and friendly with all of our needs!!

• C

  Cory&Gina Rawls
  1

  I was waiting in line. Next in line no one else was in line not even drive-thru. After they were finishing up with the lady in front of me. Someone pulled up to the window and they took the one in drive thru first. I was already waiting 10+ mins. That’s not how you treat your customers. I will be calling the head office.

  Response from the owner

  Oh my goodness. Yes. That is a very long wait time! Normally we try to staff adequately so wait times are NEVER this long. I apologize for the inconvenience. Please feel free to reach out to the manager at either office and we will make sure that this was the case of a teller making an honest mistake of not knowing who came first. The Stacy Office has been extra busy due to the construction in Wyoming. We are working on making sure that staffing stays adequate during this busy construction season! Please accept our sincere apologies.

• J

  JoAnne Ryan
  5

  Stacy brach of Wyoming bank also have friendly, kind and professional staff. Great bank and great people.

• m

  m kf
  4

  People are friendly and accommodating - no complaints! We primarily use the Wyoming branch.

  Response from the owner

  Thank you! We always appreciate the accolades!

• G

  Gina Lotz
  1

  Usually everyone is really nice but from now on I’m going to have to request a new teller. The girl Mady always take her time so frustrating!

  Response from the owner

  Hi Gina. I'm sorry you had a bad experience at our Stacy Office. We hope things have improved since you posted this review. We pride ourselves on excellent customer service and are always disappointed when we don't achieve that goal. I appreciate your feedback and would be happy to discuss the branch experience further. Please feel free to contact "Kris" at [email protected] and we can discuss further.

• M

  Molin's Meadows
  5

  Great hometown bank! The staff is absolutely fantastic and is always there to help!

• G

  Goldeman's Greenhouse
  5

  Great bank. Is always able to accommodate our business needs.