First State Bank W Mill St, Plainville

First State Bank Reviews

• A

  Anonymous User
  1

  I drove up to the teller window because the light was on and the blinds were up. I was unsure of open time because I'm new to town. Instead of telling me on the intercom they weren't open yet, the teller just closed the blinds on me. Probably won't be using this bank....not a good first impression.

  Response from the owner

  Kortney, thank you for taking the time to bring this to our attention. At First State Bank, we always aim to deliver a great experience and regret to hear that we missed the mark. The current hours for our Plainville drive through are 8:30am to 5:00pm, Monday through Friday. We will use your feedback to improve the way our staff serves every customer to ensure this doesn’t happen again!

• K

  Kim Fulton
  1

  Sam is a young egotistical loan officer. He isn’t worth a dime as a loan officer. If you go to this bank use any other loan officer. My daughter had a balance always over 1000$ and Sam wanted her to put half money down for another loan and she has never missed a payment in her loans when he told her this she called and told the tellars she wanted to close her acct and they didn’t even try to keep her. They said ok fine. And sent her the remaining balance. So not value their customers at all

• A

  Amy McConnell
  5

  Sam has gone above and beyond to help me with a car loan!! Five stars, for sure! Can’t thank him enough!!

  Response from the owner

  Thank you Amy! We are lucky to have such a talented team of employees here at First State Bank.

• J

  John Kirchen
  5

  I have enjoyed many years of doing business at First State Bank. Their entire saff has been helpful and friendly!

  Response from the owner

  John, thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!

• c

  chayse mccullough
  5

  Sam worked great with me! Great bank they are very cooperative!