First Security Bank S Garfield St, Missoula

First Security Bank Reviews

• L

  Laurie Parks
  1

  Shorted me 100 at the window. They say she balances. OF COURSE SHE BALANCES IF SHE IS STEALING. No receipt, thought nothing of it because I was taking the money across the street to first interstate to deposit it. Confirmed. Ripped off

  Response from the owner

  Laurie, we take accusations of theft very seriously. We conduct thousands of transactions per day and are highly diligent in our accounting. If you feel that you’re a victim of theft or fraud we encourage you to contact us directly at 406-728-3115. If you’re not comfortable dealing with us directly we encourage you to seek independent council. Thank you.

• D

  David Liss
  1

  Phone App and Online account are always under maintenance. Cards issued rarely work at any locations I use it at. I understand that the set hours are convenient for the Bank but 5pm is pretty early seeing as most people don't get off of work until 5. Very dissatisfied with this Banking business.

• R

  Rebecca B
  1

  I’ve never had worst customer service at a bank than I have had here, multiple times. They have a “customer is always WRONG” attitude and I will be closing my account here. I’ve been treated better by Wells Fargo which is a joke. Bank somewhere else, no reason to bank here when there are so many more options.

• P

  PhilandKala
  5

  I am so about First Security! This is my second favorite branch in Missoula! The staff here are so polite, and are so helpful. I like how they greet you when you first walk in. They bank is clean, nicely designed. The staff are quick and thorough! Very professional and friendly. I really recommend banking at First Security, or Glacier Bank depending who is in your area. They are sister banks. Oh, for being a first time member you get to pick an awesome gift...FREE, and the stuff they have is not cheap. If you recommend someone and they give your name that person gets a gift and you as well...Lol, let them know Phillip Bartzer recommended you.

• J

  Jeffrey R
  5

  depending on how lucky/busy the drive thru is they are open till 12 or 1 on Saturdays. I really wish there was a closer one to downtown that was open on Saturdays but this branch is niiice inside and the people are very nice and helpful.

• G

  Galxc L Mistress
  5

  Very helpful, convenient and thorough. I prefer this branch due to their attitude and knowledge as well as ability to troubleshoot and be effective good listeners and efficient with time. Very nice beginning to end!

• J

  Jared Huff
  1

  Never had to wait 37 minutes for 2 cars and had bank tellers laughing at my financial problems so rudely. This location is very unprofessional

  Response from the owner

  On behalf of our North Reserve teller line we apologize for the extended wait time at our drive up window. We strive to provide the best and most efficient service to all of our customers. Thank You for taking time to give us feedback on areas we can strengthen.

• J

  Jennifer Comes
  1

  They have messed up deposits several times by putting them in the wrong account that is not on the deposit slip. Won't be using this branch again!!

  Response from the owner

  Hi Jennifer. It sounds like we missed the mark here. We never like hearing we've disappointed someone, but appreciate you bringing this to our attention. Please know that we take this feedback seriously and will work with our team to ensure future transactions are more seamless and error-free.