First Nebraska Credit Union S 120th St, Omaha

First Nebraska Credit Union Reviews

• R

  Rob Marchio
  1

  I've been a member for over 40 years and have always enjoyed banking here. In the fall of 2022 FNCU will be closing the branch I normally go to and will be opening a ATM with a virtual teller. What a disappointment it is to loose the human contact in place of a monitor. I'll find somewhere else to do my banking

  Response from the owner

  Thank you Rob for your membership. We are saddened to hear that the other locations or new interactive teller machine (ITM) opening this spring at the 120th street location is not a viable option for you. We want to encourage you to stop by when the ITM is active for a demonstration to see how it works. Many of our members find it very similar to working through a drive thru window. Again we value your membership and hope to serve you for years to come.

• G

  Gary Jacobsen
  5

  it has been really nice having 120th location but since they are closing this branch it is no longer suitable for us to stay with them as all the other location's are two far away for us . we have been with this credit union since 1982 so we have moved to a different credit union

  Response from the owner

  Thank you, Gary, for your membership all these years. We are saddened to hear that the other locations or new interactive teller machine (ITM) opening this spring at the 120th street location is not a viable option for you. You have been a valued member and we will miss you. Should you ever need our services we are here for you and welcome the opportunity to assist we would be happy to help you again.

• J

  Jessica Varankevicius
  5

  Donna has been extremely helpful in setting up my twin daughters' savings accounts.

  Response from the owner

  Thank you Jessica for the great review. We will pass the complement on to Donna. She is a great part of the team and we are happy you feel so too!

• D

  Douglas Schneider
  5

  Amanda is always so helpful. If I ask her to check on something for me she will. Their isn't one staff member that doesn't know their job like other branches. THEY re genuine.Thanks MARIE

  Response from the owner

  Thanks, Marie! We're glad to hear our staff is taking good care of you. We appreciate your high rating and thank you for being a member of our credit union!

• M

  M Jan
  5

  Wanted to thank the team at 120th for their outstanding customer service when I phoned looking for items I had misplaced while running errands and thought I had left them at the drive-thru. It is always a pleasure to visit this branch, as it is with any of the 1st Nebraska locations.

  Response from the owner

  Thanks for the high rating! We appreciate your membership and the time you took to let us know that we earned 5 stars from you!

• M

  Michaela T
  1

  Went through the drive in area no one there. 10am then went to the lobby but it was locked went to drive in once again and waited 10 min for a gal to finally assist me.

  Response from the owner

  Thank you for taking the time to leave us a review, Michaela. We are sorry we did not measure up to the high member service standards we normally provide. Our manager will follow-up with staff so we can provide better service in the future.

• L

  Larry Andrews
  5

  Kudos to Deb at the 108th & Maple branch! I was out if town and needed some emergency banking services. She gladly stepped up and quickly solved my immediate banking needs. Using my personal banks would have taken up to two weeks to solve the problem, but FNCU was there when I needed them! Thanks so much, Deb and FCNU! That's why I've been a FNCU member for over forty years!

  Response from the owner

  Thank you so much for taking the time to share your story and leave us a 5-star rating. We strive to give top-notch service, and we were glad to help you! Thanks for your long-term membership with FNCU, Larry. We appreciate you!

• R

  Raiden Skye
  5

  Ultra-Friendly staff that will help you with ALL of your banking needs!! Hardly ever any lines, and super fast drive thru!!! I’m never switching credit unions!!! Staff is the best here!

  Response from the owner

  Thanks for the high rating! We're glad to hear our staff is friendly and helpful. We appreciate your membership and the time you took to let us know that we earned 5 stars from you!

• C

  Cathy Buck
  5

  Quick and easy at the drive through.

  Response from the owner

  Thank you Cathy for the great review!

• S

  Shane Martin
  5

  Great people work at FNC1 !! They have help me so much over the years!!

  Response from the owner

  Thanks, Shane! We're glad to hear our staff is taking good care of you! We appreciate your high rating!