First National Bank of La Junta Colorado Ave, La Junta

First National Bank of La Junta Reviews

• A

  Anne “Travel gal Anne” Donk
  5

  I started with them in 1989 and have had only a couple of things in all these years. Once I informed them they fixed it. Got a call one night asking if I purchased something I didn't, they wanted to check because it was out of my ordinary purchases. My debit card number had been hacked off Amazon, they immediately stopped it and issued me a new card. They look out for me and now my daughters are grown and use the same bank, as well as a few friends of mine. I have also had several loans over the years with no problems. It's a nice bank with friendly people, any problems get fixed right away. I would recommend them to anyone.

  Response from the owner

  Lisa, thank you so much! We really appreciate you taking the time to write these kind words. It is our pleasure to serve you and all of the wonderful folks you've sent our way. Thank you so much!

• T

  Thomas Martin
  5

  I have been with this bank for over 20 years . The staff has always been outgoing and helpful. I have never had any issues with the bank or employees service. The bank has provided me with many investment home loans and there service has always been perfect in every way. I personally think this bank is the best in the area.

  Response from the owner

  Thank you so much, Tom! We really appreciate your kind words and the opportunity to work with you all of these years. This review and our relationship means a lot to us. Thanks so much! 🌟

• N

  Not Impressed
  1

  Just finished paying off a car loan at this bank . Never late on payments. Went to try and get a new loan, and was told that they could not help me. Thanks for looking out for the little guy, who is an essential worker. Hometown bank, HA...

  Response from the owner

  Dear "Not Impressed", we are sorry. We work hard to provide good service to everyone. It is our practice to base loans on credit factors only. We sincerely apologize for your disappointment.

• B

  Big 'TRUTH' Wes
  1

  I hate having to use this bank. There is ZERO customer service! Candy needs to just retire! The bank teller's are never smiling! I get talked to very condescendingly at times. DONT EVEN TRY FOR A AUTO LOAN IF YOUR A MINORITY! Just a very badly ran bank!

  Response from the owner

  Big “Truth” Wes, we are sorry to hear of these concerns. We work hard to provide good service to everyone. It is our practice to base loans on credit factors only and to never discriminate otherwise. We are grateful for all of our employees who worked faithfully during the pandemic, however, we sincerely apologize for your experience.

• D

  Daniel Blackwell
  5

  And not just because I work here. The staff are friendly and helpful. Come in and get to know us.

  Response from the owner

  Thanks, Daniel! We appreciate it.

• D

  Daysha Schulz
  1

  Horrible customer service! I would not recommend this bank.

  Response from the owner

  So sorry, Daysha.

• B

  Bloodsouls Rock
  1

  Worthless..never heard of anyone needing 500 dollars just open a checking account

  Response from the owner

  So sorry. We have to follow rules for everyone.