First Merchants Bank Reviews
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Kurt Y.5I have always had such a wonderful experience with this bank/ especially branch location & all team staff. Even when there are no answers immediately available, Suzanne, Beth, Susan & Theresa (everyone we have worked with) are always available & try hard to go out of their way to assist & communicate professionally. I have found that when I work with institutions like this, you usually get back what you put in. Mutual kindness, patience & respect is a two way street & we are grateful for the wonderful relationship that we continue to have here!
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Brandon Davis1Suzanne gave me no assistance or even communication with the home loan process. I applied, submitted everything requested, made follow-up calls and emails, and I got nothing. Not a return call, not an email response, not even a denial after two weeks. Just, nothing. Apparently your applications go into a black hole, and Suzanne is too busy to let you know your loan status. Thankfully I was referenced to much more helpful mortgage bankers elsewhere that were able to get me a pre-approval in less than 48 hours.
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Sharon White-Maish1My daughter tried to get a home refinance here. She is an excellent payer, and has satisfied several loans in the past with ZERO late payments. Due to the fact that she had a private mortgage lender for her first home loan (of which there was documentation of a perfect payment history for 2 years), they were not satisfied with the occasional cash payment, even though the private lender verified on time payments. After dragging us around by the nose for over 2 months, they denied her loan. These people are slow, non-communicative, and rude. DO NOT get a loan here!! With the quantity of mortgage lenders around, you'd think they would jump on a good payer with a home value $30k MORE than the amount she was financing!
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Jared Rowley5Kris, one the agents helped me set up an account and when I had troubles the second day with setting up the app and making a transfer it felt like talking to an old friend already. Very kind and helpful
Response from the ownerJared - Thank you for being a valued customer of First Merchants Bank. We appreciate you. And we'll be sure to let the staff at our Tremont banking center know that you are pleased with their customer service.
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Monica Mosure1Really difficult bank to work with for anything business related. The online site is in desperate need of an upgrade. Their solution to everything is coming in to a physical bank location rather than being able to solve problems in an efficient way online or via phone.
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Don Lee5Always helpful. If you are at a large bank switch to FM for personalized service.
Response from the ownerThank you for being a valued customer of First Merchants Bank. We appreciate you.
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FAQs
1. How Can I Get Connection With First Merchants Bank?
Simply dial this phone number +1 614-486-9000. You can also enter their official site and fill out the application form online.3. What Are the Steps to Get a Loan at First Merchants Bank?
To apply for a cash loan, you can enter their official site and fill out the application form online. If you are searching for same day payday loans, you can click here for more details.5. What Can I Do if I Can Not Repay My Loan?
Simply have a talk with your lender if you feel it hard to repay the loan on time. Different lenders have different policies of overdue payment. Please go over all details before signing any loan agreement.
2. What Is the Site Of First Merchants Bank? How Can I Access This Store?
First Merchants Bank is situated at 2130 Tremont Center, Upper Arlington, OH 43221, United States. Kindly take a look at the map and find the most convenient way to access it.4. Is First Merchants Bank an Agency or a Lender?
First Merchants Bank is a Bank. To make your lending process fast and easy, we connect you wth a large pool of honest lenders over the internet. You can turn to our website to get a fast personal loan with no hard credit check.6. Does First Merchants Bank Offer Loans for Bad Credit?
Yes, but if you want to higher your chances of getting approved, we are here to help! Just turn to our online service to secure a long-term installment loan even with your low credit scores.