KeyBank Tremont Rd, Columbus

KeyBank Reviews

• B

  Bob Roehm
  5

  When I had inherited [immediately after my birth] a small amount of money from a great-grandfather who I had never met, that money had been deposited into a newly-opened savings account at Ohio State Federal Savings and Loan. I still remember the tall building at the southwest corner of N. Third St. and Gay St. [in downtown Columbus] where Ohio State Federal's main office had been. Ohio State Federal later became Citizens Federal which later became Society Bank which later became KeyBank. I remember, at the Kingsdale branch of Society Bank, there had been a "Society Club" at the north end of the building where customers [mostly seniors, I recall] could hang out during the day and enjoy complimentary beverages [or at least coffee] and have access [I believe] to limited free photocopying. Several years ago, I decided to move my small savings account [in spite of my lifelong historical connection with KeyBank and its predecessors] to the same bank where my checking account and debit card have been for many years. I will always remember the friendly and helpful staff at KeyBank.

  Response from the owner

  Hi Bob! We're glad to be thought of and remembered so highly by you. Thank you for taking the time to share your memories of Key with us. We wish you all the best. ^PG

• E

  Eric Hood
  1

  Key Bank is about twenty years behind every other bank. They don't help their customers. I would not recommend them for loans or lines of credit. They are a predatory bank. Beware of this bank.

  Response from the owner

  Hi Eric, Did you need some help with something? Please send an email to [email protected] including some details on what's going on along with your phone number so I can call you. ^KeyBank Customer Care

• R

  Ryan Rowland
  1

  Terrible customer service, terrible relationships manager John, gave me nothing but trouble and lied to me today. I've been with Key for FIVE years and never have met someone or even a whole branch more disrespectful than this branch. Highly against banking with Keybank.

  Response from the owner

  Hello Ryan: This is not the type of post we like to see. Is there anything I can help you with? Please send an email to [email protected] including some details along with your phone number and I'll give you a call. ^KeyBank Customer Care

• S

  Sophia Vaughan
  5

  I normally go to the branch on 5th avenue, but stopped here while running errands to deposit some cash. I had an issue with the ATM, but the staff was very helpful in getting it fixed and getting my money into my account.

  Response from the owner

  Thank you for the compliment Sophia and for letting us know about the service you received! That's what we like to hear. We'll forward your post to the branch. Thanks and have a great day!^CH

• M

  Mackenzie Cass
  5

  I just had my first experience with KeyBank this morning and Abby was so friendly and helpful! Highly recommend! 🥳

• C

  Christopher Cerni
  5

  Great bank for investments and lending. The hole team is very helpful and go the extra mile.

• E

  Ed Lukens
  5

  I have appreciated their helpful staff.

  Response from the owner

  Thanks for the review, Ed! If there is ever anything we are able to help out with, let us know. ^ JJ