First Horizon Bank Kirkwood St, Knoxville

First Horizon Bank Reviews

• A

  Angelita Ortiz
  1

  I had to put ny ssn to check my balance.it said invalid .i know my ssn so how can it be invalid

• W

  William Smith
  5

  I was the guard here at this bank for a good long time and the ladies here are EXTREMELY nice and friendly amd are just as friendly to their customers as they are with us guards, at least towards me lol. I'm going to miss being their guard there and I'm going to miss having conversations amd laughing with them. Morgan, Debbie, Dee, Haylee (spell check lol), and Tabitha, I'm going to miss all of you ladies. I'll see you whenever I'm in your area.

• S

  Scott
  1

  Came in today to get 50$ in ones , and was turned away because they can only give change to account holders. If banks can only service their own customers , how do you get customers in the first place?

  Response from the owner

  Hi Scott, we understand your frustration regarding this policy. We would be glad to forward your feedback to the appropriate department to let them know you would like to see possible changes in this policy. ^NC

• R

  Rodney Holbert
  1

  15 mins no response through the drive thru. 25 mins. Finally got my check cashed..

• P

  Pandora Schrank
  5

  Always friendly fast as efficient. They know their regulars.

  Response from the owner

  Hi Pandora, thank you for reaching out to us and leaving such a positive review! If you ever have questions or concerns, don’t hesitate to reach out to us; we’re happy to help. ^JS

• E

  Elizabeth Dunaway
  1

  They hire the dumbest people at this location.

  Response from the owner

  Hi Elizabeth, thank you for providing feedback. We’re sorry for any bad experience you’ve had at this location. We’ll be sure to forward your comment to the Regional Managers for review. ^KS