First Horizon Bank Columbia Pike, Spring Hill

First Horizon Bank Reviews

• D

  Damian Neal
  5

  One of the fastest drive through windows I've ever seen. They take good care of their customers!

• L

  Liz Dewberry
  1

  Do not ever, and I mean EVER, bother applying for a bank account with a company that uses Chexsystems. This scoring system for banking is arbitrary, incorrect, and discriminatory. They should be ashamed of themselves for allowing a third party company decide a fate when it comes to banking. We have no outstanding bank issues and have had the same previous bank (one of the largest in the world) for almost a decade. No one deserves to continuously be declined a way to manage their money from a bank that doesn't even bother to get to know their customer's banking history personally and instead just resorting to this magic number another company pulls out of their butt. Do not bank with these people!

• J

  Jimmi Platt
  1

  Poor communication, savings and CD rates well below average, outrageous fees. Do your banking somewhere else. Also, no one locally or on the customer service line knew what SCRA was while I was on Active Duty.

• J

  Jerry Livingston
  1

  Ever since First Tennessee became First Horizon there service has gone into the trash can. Their hours are no longer for customer convenience. They are lacking in customer service. Every time I go to the Spring Hill branch I leave ready to move to another bank.

• k

  katie perry
  2

  I don’t agree with their hours closing at 4 you would think 4:30 to be more reasonable for the community considering the time it takes to go from GM plant to Springhill to where you guys are located 30 min the traffic is more of the problem. I know its more the dumb Spring Hill Committeee poor planning.

  Response from the owner

  Hi Katie, thank you for your suggestion. We value our customer’s feedback and suggestion and will take your feedback regarding extending branch hours into consideration for future changes. If you have any additional questions or concerns, please feel free to let us know; we’re always happy to help. ^JS

• J

  Jody Shook
  1

  Used the ATM and it shows it came put of my account but I never received any money. There is no phone number to call and the bank doesn't open till monday

• A

  Annelle Waddey
  5

  They are an excellent bank. I have been doing business with them since 1989.

• W

  William Benson
  5

  People at this bank are wonderful. Always attentive and always answer my questions politely. Great job!

• d

  dwc4343
  1

  Charged me a ridiculous amount to cash a paycheck wrote on their bank that had been damaged by the post office. I doubt I'll ever step foot back in the place.

• G

  Gert Langer
  5

  Love this bank with Harry Dreyer and his staff. Super friendly, always helpful and professional.