First Horizon Bank Austin Peay Hwy, Memphis

First Horizon Bank Reviews

• F

  Fahafta Rahman
  1

  Everyone inside of this place is absolute incompetent. Only one girl moves like a rocket but everyone is lazy and collecting paychecks. Bank manager sits all day and stares at customers as the line grows longer and longer. Everyone needs to stay away from this bank

• G

  God First
  1

  Horrible customer service. I went in this morning with a concern about a deposit. The lady that assisted me didn't greet me properly, she didn't introduce herself, and her customer service was not welcoming.

• a

  alicia randolph
  1

  Poor customer service. I've never had to provide so much information to open an account. On top of that when I tried to ask the banker what I could use as address verification she just handed me a pink paper that said I needed 2 forms of it and proceeded to say NEXT to the person sitting in the lobby to come over. I felt rushed. I hope other locations are not like this one or I will not be keeping this account long. I also kept receiving inconsistent information over the phone and in the branch as I was told I could deposit a certain check online with no issues . As I got home , after she had looked at said check, I tried to deposit and I can only deposit 250$ online and my check was larger than that. I've worked in banks before and it's the WORST place to receive incorrect information. This location needs to straighten up. Very unprofessional location

• A

  Andrew Allen lll
  5

  Great service,and kind tellers that gives you their best when it comes to helping someone!

• G

  Geno Rache
  1

  This location sucked the costumer service sucks wait time is forever please hire help at the Raleigh location the staff could sure use it 10 dumbs down!! Try regions

  Response from the owner

  Hi Geno, we appreciate you taking the time to leave a review. This is not the experience we want for our customers. We’d be happy to forward your feedback to the appropriate department for further review. If you need immediate assistance, please feel free to contact us. ^ NC

• m

  moranda garrett
  5

  Love coming in side and everyone knows your name popcorn is always on point

  Response from the owner

  Hi Zamya, thank you for your feedback. We strive to go the extra mile to make every interaction with us a great one; right down to the popcorn. We’ll be sure to pass this along to the local branch and thank you for banking with First Tennessee. ^SW

• C

  Cash N Sense
  1

  Poor service time and always short staffed. Try regions

• C

  Carl Burns
  1

  Manager at this bank is very unprofessional and rude