Regions Bank Frayser Blvd, Memphis

Regions Bank Reviews

• T

  Tiana Hollins
  5

  my experience was amazing. I had an appointment & the staff made sure to get me in ASAP. it was my first time setting up an account & the woman who helped me, Bre Crawford, was so informative. she did a great job explaining things to me & was so kind. I don’t see myself going anywhere else but regions bank. thank you , again!

  Response from the owner

  This is great to hear, Tiana! Thanks for sharing your experience with us!

• J

  Jerry Johnson
  5

  I was having some issues with my account and getting a new debit card i would like to thank Bre Crawford and Maria Foster and the banks manager i didn't catch her name they did a outstanding job above and beyond my expectations this was my first inside this bank ill be back most definitely thank you guys for all you do and if your ever inside this bank these two will take care of you expeditiously.

  Response from the owner

  We're glad to hear that the team was able to further assist, Jerry! We hope to see you again soon! -Ana

• M

  Mary Moses
  1

  Nasty Rudy customer service. They told me something could not be done. Well I was going to talk to s manager and a guy told the lady why the manager can't do anything. Well WTH I called customer service and they took care of it. I had problems here before with how they treated me. Give us another chance well guess what you blew it. I WILL NEVER come back or send anyone there. I will be treated with respect.The reps there need to go to school. A five year old better yet a 2 year old is nicer.

• S

  SELENA BOYLAND
  1

  Customer service workers tend to run and hide from their Responsibilities: Go Home if you dont want to work.

  Response from the owner

  Hi, Selena! We want you to be met with helpful service whenever visiting our locations! If you send us an email to [email protected] with your phone number, we'll call you. -Tyler

• T

  TimeTraveler
  5

  I'm new to Memphis and I have to say that customer service skills lack greatly in this city. Being very hesitant on opening an account with a BANK verses a CREDIT UNION, which is usually my preference for a financial institution, I took a chance and entered your Frayser location. And after speaking with a rep I decided to give Regions bank a try! Elliot and David have superb customer service skills. THANKS

• A

  Adam Al-Amin
  5

  Excellent service and the staff was so helpful. Elliott Beard was professional and I recommend anyone opening an account go see him.

  Response from the owner

  Providing our customers great customer service is one of our main priorities, so we appreciate your kind words! -Ana

• M

  Mary Moses
  1

  Not happy at all. Went to the ATM on Friday. Put my Card in the atm it was a Regions reloadable card the machine kept my card plus my money. I went to the bank right after it happened most of the service I received was rude. The bank manager did talk to me. I called to day to speak with the lady who helped me. Well today she was extremely rude. I’m told could be 7 to 10 days maybe longer . I just don’t want to be out my money that I worked hard for. Why should I be penalized for their machine breaking down.

• k

  khristy holmes
  1

  Went in to open a new checking and savings account. After waiting an hour. Service TERRRIIBLLLEE!!!!!!!

  Response from the owner

  Our apologies for any frustration and the extended wait time you experienced. We hear your concerns and appreciate you sharing this with us. We have forwarded your concerns to the appropriate channel. If you'd like to further discuss feel free to email us at [email protected]. -Trish

• N

  Nick Davis
  5

  Great customer service, its nice to see smiling faces that's eager to help. Cute tellers always having me coming back, thanks to Ciera Webb! 😉

• G

  Gabrielle Tate
  1

  Who’s idea was it to open a bank at 9, I pulled up to the bank at 830 there was every bit of 25 people in line already waiting and how dare u open with 3 tellers on a fri it is now 9:30 and I am still in line with 10 people in front of me this here shows total inconsideration for your customers.